Requisition ID: 230886
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Performance and Capacity Management (PCM) team’s mandate is to help minimize production outage. The team leverages industry’s best monitoring tools and practices and offers full stack end-to-end monitoring services in the Bank, including Canadian Banking, International Banking, and Wealth Management.
The team offers consulting services, deploys monitoring tools, investigates performance bottlenecks, and supports production incidents.
Reporting to Senior Architect - PCM Engineering, the Application Performance Management Specialist will be a Dynatrace subject matter expert that involves in the day-to-day operation in the PCM in Information Technology & Solutions (IT&S) department.

IS THIS ROLE RIGHT FOR YOU?

• You get to manage and maintain end-to-end performance for all applications, workloads and environments.
• You will be deploying and providing support to Application Performance Management tools, as well as firefighting production problems that are performance related.
• You analyze performance data and act on negative performance trends to identify root cause.
• You get to support and enhance the PCM system as required to support the implementation of new business applications and technology.
• You will utilize your ability to implement and exploit performance tools from 3rd party vendors; plus participate in the technical assessments of 3rd party tools and vendors.
• will consult with the development teams on large projects to provide PCM services, ensuring:
• There are no monitoring gaps
• The design has been optimized from a cost perspective
• The accuracy of the capacity plan
• The completeness of the stress testing process

DO YOU HAVE THE SKILLS THAT WILL ENABLE YOU TO SUCCEED IN THIS ROLE?

• You have at least 3 years of hands-on technical Dynatrace working experience:
• Support large-scale deployments with data feeds from multiple data centers
• Hands-on technical working experience in installing, configuring, troubleshooting different Dynatrace components.
• You have at least 2 years of hands-on technical working experience in managing Google Cloud Platform (GCP) and Microsoft Azure hosted infrastructure & systems.
• You have at least 2 years of technical working knowledge of containers technology, such as Docker, PCF, and Kubernetes.
• You have at least 2 years of technical working knowledge in CI/CD development, such as BitBucket, Jenkins, Artifactory, and Ansible
• You have at least 7 years of technical understanding of the nuances involved in various operating system environments (Windows, Linux, AIX, Solaris), Application Servers (WebSphere, Tomcat) and databases (DB2, Oracle, MS SQL, noSQL)
• You have at least 5 years of technical knowledge of TCP/IP, DNS, network devices & protocols and their impact on web performance.
• You have at least 3 years of hands-on technical working experience in performance tuning and capacity planning.
• You possess excellent verbal and written communication skills.
• A post-secondary education in Computer Science or Math or Engineering disciplines is an asset; as is a Certified Dynatrace Associate.