Key Responsibilities:

• Define governance framework for Application Portfolio data (naming standards, taxonomy, ownership, lifecycle stages).
• Establish RACI and ownership model with application/business owners.
• Ensure compliance with audit and regulatory requirements for application data.
• Develop and monitor KPIs for APM data quality and governance.
• Train stakeholders on roles, responsibilities, and governance policies.
• Assess data and requests recieved from the users.
• Cleanse, normalize, and enrich data to meet APM standards (remove duplicates, validate ownership, align taxonomy).
• Work with application owners to validate and approve data accuracy.
• Prepare migration data for ServiceNow APM ingestion.
• Document data quality issues and maintain audit trail of corrections

Required Qualifications:

• 7+ years in IT governance, data management, or enterprise architecture.
• Strong understanding of application lifecycle management.
• Experience with ServiceNow ITBM/APM (preferred but not mandatory).
• Exposure to ServiceNow data models (CSDM/CMDB/APM) preferred.
• Familiarity with data governance tools, policies, and NIST/COBIT/TOGAF frameworks.
• Excellent stakeholder management & communication skills

• Define governance framework for Application Portfolio data (naming standards, taxonomy, ownership, lifecycle stages).
• Establish RACI and ownership model with application/business owners.
• Ensure compliance with audit and regulatory requirements for application data.
• Develop and monitor KPIs for APM data quality and governance.
• Train stakeholders on roles, responsibilities, and governance policies.
• Assess data and requests recieved from the users.
• Cleanse, normalize, and enrich data to meet APM standards (remove duplicates, validate ownership, align taxonomy).
• Work with application owners to validate and approve data accuracy.
• Prepare migration data for ServiceNow APM ingestion.
• Document data quality issues and maintain audit trail of correction