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Application Production Support at Inetum
Lisbon, , Portugal -
Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Unix, Shell Scripting, Data Warehouse, Data Platforms, Database, Oracle, PL-SQL, SQL, Autosys, MQ, Tomcat, Cloud Computing, PowerBI, Tableau, English

Industry

IT Services and IT Consulting

Description
Company Description Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativity and collaboration thrive. We operate in 19 countries with more than 28,000 employees worldwide. If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be Inetum! Job Description This role is part of an Application Support team responsible for ensuring the stability and proper functioning of key IT applications. The selected candidate will handle incidents, service requests, and day‑to‑day production support activities, including participation in shift work and on‑call rotations. The role also contributes to service improvement initiatives and continuity testing. Main Tasks & Responsibilities Provide production support for data‑related applications and tools. Prioritize and resolve incidents, ensuring strong communication with business users. Analyze system, middleware and application logs to identify issues and root causes. Monitor applications and services, producing reports and ensuring continuous improvement of performance and availability. Contribute to service quality enhancement by addressing recurring issues through problem management or automation. Qualifications Unix and Shell Scripting Data Warehouse, Data Platforms, Database, Oracle, PL-SQL & SQL Autosys and Middleware like MQ, Tomcat Cloud computing Reporting tools like PowerBI/Tableau English - fluent Additional Information
Responsibilities
The role involves providing production support for data-related applications and tools, prioritizing and resolving incidents while maintaining strong communication with business users. Responsibilities also include analyzing logs, monitoring services, and contributing to service improvement initiatives through problem management or automation.