Application Production Support at Inetum

Porto, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SQL, Windows, Linux, UNIX, CFT, MQ, FTP, SFTP, Ansible, DevOps, LAN, VPN, Active Directory, IaaS, PaaS, ServiceNow, JIRA

Industry

IT Services and IT Consulting

Description

Company Description Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativity and collaboration thrive. We operate in 19 countries with more than 28,000 employees worldwide. If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be Inetum! Job Description The IT Domain Expert is responsible for supporting, implementing, and engineering infrastructure and applications. This role ensures system reliability, evaluates risks, and manages the full lifecycle of IT solutions, including troubleshooting and continuous improvement. Qualifications Act as the primary reference for a specific IT domain and own the solution lifecycle (design, integration, industrialization, and maintenance). Manage incidents, requests, and changes using ITSM tools, ensuring compliance with SLAs and IT best practices. Monitor infrastructure and applications, applying security standards and operational guidelines. Support release management and testing, preparing environments and ensuring smooth deployments. Strong technical knowledge in: Databases: SQL (Microsoft, Oracle, Postgres, Sybase) Operating Systems: Windows, Linux/RHEL, UNIX/AIX File Transfer: CFT, MQ, FTP/SFTP, PeSIT Automation & Monitoring: Batch, Autosys, Ansible, Dynatrace, DevOps/SecDevOps Networking & Security: LAN, VPN, LDAP, Active Directory, TLS/SSL, SSH, PKI Cloud & Infrastructure: IaaS, PaaS, SaaS, VM, Firewall, Load Balancer Service Management Tools: ServiceNow, JIRA, ITSM Soft Skills Effective Communication: Clear verbal and written skills, active listening, and assertiveness. Collaboration & Teamwork: Ability to work in diverse teams and foster cooperation. Problem-Solving & Adaptability: Analytical mindset, autonomy, and flexibility in changing environments. Organizational Skills: Strong time management, prioritization, and decision-making abilities. Client Focus & Ownership: Results-driven, proactive, and committed to delivering high-quality outcomes. Additional Information The candidate is expected to work in a Hybrid model, 50/50 frame work. Language Skills: English

Responsibilities

The IT Domain Expert is responsible for supporting, implementing, and engineering infrastructure and applications. This role ensures system reliability, evaluates risks, and manages the full lifecycle of IT solutions, including troubleshooting and continuous improvement.