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Application Production Support at NTT DATA

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Application Support, Java, Dot Net, MSSQL Database, Windows, Linux, JBoss, Apache Tomcat, Scripting, MS-DOS, Banking IT, Communication Skills, Interpersonal Skills, Problem Investigation, Root Cause Analysis, Solution Definition

Industry

IT Services and IT Consulting

Description

To provide system support and manage enhancement for Debt Manager & Auto-Dialer application. Systems specializing in the Debt Manager & Auto-Dialer Domain. Perform Level 2 and 3 of production support. To perform problem investigation - problem identification, root cause analysis, solution definition and implementation. To work closely with users to understand their needs & issues. To manage system risks and conjure improvements to mitigate and manage risks Liaise with vendor on the Scope of Work, enhancements progress and fix implementations. Minimum 3-5 years of relevant working experience in Application Technical Support on Java, .Net and MSSQL Database. Platform Knowledge on Windows, Linux, JBoss & Apache Tomcat web deployments. Hands-on experience on Windows and Unix scripting, MS-DOS working experience and support. Knowledge in Banking IT environment will be a plus. 24 x 7 on call support. Pleasant personality with good communication and interpersonal skills. Proactive and team player. Willing to work at Cyberjaya/ KL. Able to work with cross border colleagues.

Responsibilities

Provide system support and manage enhancements for Debt Manager & Auto-Dialer applications. Perform Level 2 and 3 production support, including problem investigation and liaising with vendors.