Application Responsible / IT Service Owner 100% (f/m/d) at BANK JULIUS BAER CO LTD

Zurich, Zurich, Switzerland -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Service Management, ITIL, Incident Management, Problem Management, Lifecycle Management, Data Analysis, Stakeholder Management, FIS Systems, Bloomberg, LSEG/Reuters, Marketmap, BAHA, SIX, Infrastructure, Networking, Compliance

Industry

Banking

Description

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. Responsible for overseeing the end-to-end operation of an IT service in accordance with predefined service level agreements. This encompasses the thorough understanding and meticulous tracking of all service dependencies and proactive lifecycle management. YOUR CHALLENGE Ensure sustainable, stable, and maintainable application’s Service Operations: manage the day-to-day operations of the IT service, ensuring it is delivered to agreed-upon SLAs and OLAs Incident Management: Manage and resolve incidents related to the IT service, minimizing downtime and impact on business operation Problem Management: Identify and address root causes of incidents, implementing corrective actions to prevent future occurrences Continuous Improvements: Monitor and analyze the IT service, identifying areas for improvement and implementing changes to increase efficiency, effectiveness, and quality Comunication: Serve as the primary point of contact for stakeholders, providing regular updates, reports, and feedback on the IT service Compilance and Governance: Ensure the IT service complies with relevant laws, regulations, and organizational policies Test-/Releasemanagement and Deployments of Fixes and Enhancements/Upgrades YOUR PROFILE IT Service Management: Understanding of IT service management principles, processes, and best practices (e.g., ITIL) Technology Knowledge: Familiarity with IT systems, infrastructure, and applications, including hardware, software, and networking Data Analysis: Ability to collect, analyze, and interpret data to inform decision-making and optimize IT services Problem-Solving: Skilled in troubleshooting and resolving complex technical issues Communication: Effective communication and interpersonal skills to engage with stakeholders, including business leaders, technical teams, and customers Stakeholder Management: Ability to identify, analyze, and respond to stakeholder needs and expectations Governance and Compliance: Knowledge of regulatory requirements, industry standards, and organizational policies Strong understanding of IT service management principles, processes, and best practices (e.g., ITIL) Min. 5 years experience as IT Service Owner/Application Responsible Min. 5 years IT know how especially for FIS Systems like Bloomberg,LSEG/Reuters, Marketmap, BAHA,SIX, Contributing etc. Analytical & Coordination skills Independent working style, self-responsible Open to learn and acquire new skills We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site. Is this not quite what you are looking for? Set up a job alert by creating a candidate account here. The international reference in wealth management Julius Baer is the leading Swiss wealth management group. We focus on servicing and advising sophisticated private clients from around the world, taking into account what truly matters to them – in their business and personal life, today and for future generations. Headquartered in Zurich, we are present in around 60 locations worldwide, including Bangkok, Dubai, Dublin, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Madrid, Mexico City, Milan, Monaco, Mumbai, Santiago de Chile, Shanghai, Singapore, Tel Aviv, and Tokyo. Why join Julius Baer? At Julius Baer our employees enjoy the benefits of a global company with the support and collegiality of a much smaller one. We are growing quickly, but we remain dedicated to maintaining our accessible structure with flat hierarchies, and approachable and supportive leaders. With offices around the world, we offer an international and stimulating work environment and the opportunity to work with a diverse team of highly motivated colleagues, bringing the best of the bank to our clients. Our core values of Care, Passion, and Excellence define the tone of how we interact with each other and our partners. Committed to your success Whether nurturing young talent with our renowned apprentice scheme, enabling ambitious university graduates to put theory into practice with our Graduate Programme, or providing first-class opportunities for experienced professionals, we look after our employees. We believe in continuous learning as a company and as individuals, which is why we put a focus on the health and well-being of our employees and offer flexible working options, a wide array of benefits, and extensive career development programmes. For more information visit www.juliusbaer.com or contact us via the Contact Form. For recruiting agents, please see the additional information here.

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Responsibilities

The Application Responsible oversees the end-to-end operation of IT services, ensuring stability and adherence to service level agreements. They manage incident and problem resolution while driving continuous improvements and maintaining compliance with regulatory standards.