Application Specialist at Dormer Pramet

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Pre-sales Activities, Post-sales Support, Technical Troubleshooting, Engineering Drawing Interpretation, Metal Cutting Operations, CAD, CAM, CRM Software, MS Office, Technical Training, Customer Relationship Management, Proposal Development

Industry

Industrial Machinery Manufacturing

Description

Job Title: Application Specialist, SEAO Job ID: R0082876 Location: Thailand Full/Part Time: Full Time Regular/Temporary: Temporary (3 years contract) Are you a natural relationship-builder who thrives in a dynamic environment? At Dormer Pramet, we believe in going the extra mile for our customers. As an Application Specialist, you will be at the forefront of driving business success, forging strong connections, and delivering solutions that make a difference. If you have a passion for growth and a results-driven mindset, this is the role for you. About the role As a Application Specialist, you’ll play a vital role in growing market share, introducing new products, and strengthening customer relationships. This role will be based in Indonesia, Thailand or Vietnam, and report to Country Manager in SEAO markets (Southeast Asian Ocean). Key responsibilities Pre-sales activities include analyzing customer’s technical needs and suggesting solutions. Explore, identify and develop new application areas as well as developing existing areas. Post-sales activities include resolving implementation problems and conducting training. Analyze customers’ technical needs, develop proposals outlining how the organization’s products and services can meet these needs and be integrated with the customer's existing systems and equipment. Respond to more complex technical questions regarding the organization’s product, system or service. Develop and deliver training to educate internal and external partners and customers on the features of their purchase. Troubleshoot, investigate, and resolve technical problems that arise during or after implementation. Develop test applications used for testing modules, including customer-specific components. Liaise with hardware, software, and systems design engineers to ensure that products and services are modified, configured, and installed per customer needs. About you If you're excited to contribute and make a difference, we'd love to connect with you! Education and Experience: Bachelor’s degree in mechanical engineering, Industrial Engineering, Metallurgy, or a related field, combined with a minimum of 7+ years of experience in the cutting tool, metalworking, machinery, or similar industry. Technical Skills: Proficient in reading and interpreting engineering drawings and technical drawings. A thorough understanding of metal cutting operations on machine tools is required. Collaboration and Communication: Excellent team player with the ability to work collaboratively with cross-functional customers, including engineering and production Outstanding communication and presentation skills, with the ability to effectively communicate with small and large groups. Software Proficiency: Proficient in MS Office,CAD,CAM, with experience in CRM software preferred. Language Skills: Fluent in English, both orally and in writing, with excellent communication skills. What we do? We are dedicated to making the world safer for everyone. Our team of almost 2,000 employees is committed to improving the manufacturing industry. We work together globally with one goal: to provide reliability to our partners and ensure our tools have a positive impact on both people and our communities. What we offer? By joining our team, you'll be part of a diverse and inclusive workforce spread across more than 20 countries around the world. At every stage of your career, you'll be supported by over a century of knowledge and expertise, with opportunities to grow and develop in whichever path you choose. By supporting you, we're helping to build a prosperous and sustainable industry for everyone. How to apply? Send your application no later than Sep.10, 2025. As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you may receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins after the application deadline. Contact information For further information about this position please contact: Nancy Chen at Nancy.chen@dormerpramet.com About the company Dormer Pramet is a leading global supplier of metal cutting tools and related services, part of Sandvik Group. The manufacturing industry has always been about working together. We exist to protect that legacy, leading the way with a globally connected network of manufacturers, partners and suppliers to deliver certainty at every turn. We serve over 100 markets worldwide through our enhanced distribution network, ensuring greater reach and reliability. Whenever or wherever there’s a need for cutting tools, we’re there to deliver. For customers, and for the entire manufacturing community. Dormer Pramet is a leading global manufacturer and supplier of tools to the metal cutting industry, with offices in 22 countries worldwide. We are committed to providing our customers with reliability. This is driven by a well-earned reputation for providing consistently high quality products and customer-driven support services, and also through the commitment of our employees. Our shared passion for building long-term partnerships based on trust and transparency delivers the collective pride which comes from putting customers at the centre of everything we do.

Responsibilities

The Application Specialist drives business growth by analyzing customer technical needs and providing tailored metal cutting solutions. Responsibilities include managing pre- and post-sales activities, conducting technical training, and resolving implementation issues.