Application Specialist at Elekta
Agrate Brianza, Lombardia, Italy -
Full Time


Start Date

Immediate

Expiry Date

27 May, 25

Salary

0.0

Posted On

28 Feb, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

HIRING PROCESS

We are looking forward to hearing from you! Apply by submitting your application and resumé in English, Please note that we do not accept applications by e-mail.

Responsibilities

WHAT YOU’LL DO AT ELEKTA

Would you like to be part of our driven global team, where we aim to attract and invite the best competences to Elekta? We are offering you an exciting opportunity to join our Order Fulfilment & Service Organization.
Applications Specialists will also be responsible for capturing customer needs relating to training and/or product performance and should communicate openly and effectively with Product and Project management Teams.

RESPONSIBILITIES

  • Provide market-leading, tailored training to customers, colleagues, and distributor specialists.
  • Provide professional assistance and support to Marketing/Sales, R&D and international colleagues.
  • Ensure customer requests are handled in a timely and professional manner, according to contractual obligations.
  • Support Marketing/Sales activities at exhibitions, conferences, and seminars, when required.
  • Maintain long-term positive relationships with customers acting upon customer feedback to drive NPS and Customer Satisfaction.
  • Actively contribute to Service delivery to ensure that customer expectations are exceeded.
  • Actively manage customer evaluation/ assessments to monitor trends in student performance and satisfaction.
  • Act as a conduit between customers and product development; proactively articulate regional requirements within PCP.
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