Application Specialist at Eurofins

Dresden, Saxony, Germany -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Troubleshooting, Training, Documentation, Project Collaboration, Product Collaboration, Analytical Skills, Solution-Oriented Mindset, Proactive Approach, Team Collaboration, Technical Expertise, Communication Skills, Software Tools, Digital Platforms, Scientific Concepts, Creativity

Industry

Medical and Diagnostic Laboratories

Description

Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. Job Description Turn Your Expertise into Impact – Join Our Forensic Software Team We are looking for a curious, tech-savvy Application Specialist to become part of our forensic software team. In this role, you will support customers and internal teams by providing expert guidance on our specialised software solutions used in forensic laboratories, DNA analysis, and kinship testing. You will be the trusted point of contact for troubleshooting, training, documentation, and user support — helping forensic experts solve real-world cases more efficiently. Where You’ll Work and Who You’ll Support? You will be based in Dresden, supporting forensic software customers across Europe. Collaboration is at the heart of this role - you will work closely with our development, product, and support teams to ensure seamless software performance and an outstanding user experience. Your Impact As an Application Specialist, you will combine technical expertise with customer engagement to make a real difference: Customer Support & Troubleshooting You will be the first point of contact for software-related queries, diagnosing issues and guiding users towards effective solutions to ensure smooth and reliable software usage in critical forensic workflows. Training & Documentation You will design and deliver engaging training sessions and webinars, create clear and user-friendly guides, and simplify complex features for non-technical audiences. Project & Product Collaboration You will contribute your domain expertise to product development, assist in gathering requirements, and share creative input to enhance functionality and user experience. Qualifications EDUCATION We are seeking a motivated individual with a degree or vocational training in biology, biotechnology, chemistry, or a closely related scientific discipline. This role offers an exciting opportunity to contribute to innovative projects and collaborate with a dynamic team in a forward-thinking environment. LANGUAGES Excellent communication skills in both German and English are required, as the position involves interaction across departments and occasional travels. EXPERIENCE While prior professional experience is appreciated, it is not essential. We value fresh perspectives, creativity, and enthusiasm. Familiarity with software tools or digital platforms will be considered an advantage, as we aim to integrate modern technologies into our processes. SOFT SKILLS The ideal candidate will demonstrate strong analytical skills and the ability to understand complex scientific concepts. A solution-oriented mindset and proactive approach to challenges are essential, alongside a genuine passion for software and digital tools. A collaborative attitude and comfort working within a team are key to success in this role. If you are eager to develop your expertise in a stimulating environment and contribute to meaningful projects, we would love to hear from you. Additional Information We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! The Eurofins network of companies believes in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we count on our dedicated carbon reduction team to help us to achieve this goal! Find out more in our career page: https://careers.eurofins.com/ Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to ca. 65,000 staff across a decentralised and entrepreneurial network of more than 950 laboratories in 60 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2023, Eurofins generated total revenues of EUR 6,515 million, and has been among the best performing stocks in Europe over the past 20 years.

Responsibilities

As an Application Specialist, you will provide expert guidance on forensic software solutions, supporting customers and internal teams. You will troubleshoot software-related queries and deliver training sessions to enhance user experience.