Application Specialist at Miltenyi Biotec

Seoul, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Immunology, Cell Biology, Molecular Biology, Hematology, Medical Imaging, Imaging Technologies, Ultra Microscopy, Fluorescence Microscopy, Confocal Microscopy, Flow Cytometry, Business Development, Project Management, Communication Skills, Analytical Skills, Training, Customer Support

Industry

Biotechnology Research

Description

Company Description Miltenyi Biotec B.V. & Co. KG (Miltenyi Biotec) is a distinguished global biotechnology company originated in year 1989 based on the invention of MACS® Technology under Mr. Stefan Miltenyi. With its headquarters located near Cologne in in Bergisch Gladbach, Germany, Miltenyi Biotec has established itself as a leader in the field of biomedical research and advanced cell and gene therapy. For more than 30 years, Miltenyi Biotec has played an important role in the design, development, manufacture, and integration of products that empower the advancement of biomedical research and enable cell and gene therapy. Miltenyi Biotec is having locations worldwide through its subsidiaries, affiliates (Miltenyi Biotec Group). Job Description Working independently or with other commercial team (Sales/Marketing/Service), Application Specialist calls on customers to provide pre & post sales/marketing/service efforts on the instrument/consumables in response to revenue opportunities. This includes presentations, product demonstrations, technical seminars and training for individuals and groups, let alone phone calls. Part of the commercial organization which covers reagents, instruments, and consumables from across five business sectors, SP/CS/CA/CC/Imaging of Research area This position is responsible for supporting pre- and post-sale, technical application support and provides technical and sales support in the installation, optimization and maintenance to ensure the products are functioning according to specifications, and provide answers to customer inquiries concerning product and/or process specifications Must be well versed in the language and technology of Immunology, Cancer and Stem Cell arena etc Working with customers in key academic accounts, Hospitals, Biotech, Pharma and research cores to uncover needs and position appropriate MB portfolio Provide demo/seminar/training to customers and other responsible commercial representatives Research portfolio especially Imaging portfolio Train customers in the proper operation, maintenance, and troubleshooting of basic & Imaging instruments Develop and deliver training materials and seminars to enhance user understanding and maximize instrument performance Collect and review demo report/complaint issue together with FAS team Reporting complaint cases to HQ Global Tech Support and providing appropriate answers to customers/distributors in accordance with HQ guidance Provide regular demo status to Application Supervisor Provide training to internal colleagues and distributors for updated MB portfolio Working with Marketing team to prepare documentation which is for submission to government/industry/academy site Participate regular APAC Imaging Meeting to learn Imaging sales and application strategy Must be able to travel >50% domestically/overseas Qualifications M.S or above in science fields such as Immunology, Cell Biology, Molecular Biology, Hematology or Medical Imaging. Ph.D preferred At least 2-3 years' working experience in Imaging related field or have experience in serving clients and with outstanding performance Required in the experience in the application of imaging technologies, such as Ultra Microscopy, Fluorescence Microscopy or Confocal Microscopy etc Preferred the experience in the application of flow cytometry Business development skills and cross-functional team leadership experience preferred Strong communication skills as well as analytical, project management and planning skills necessary Knowledge of relevant markets (ie: academic, biotech, pharmaceuticals), assay development programs in big Pharma and immunology workflow Requires self-motivation and the ability to work independently Excellent listening, verbal and written communication skills at all business levels required Proven ability to see new business opportunities, set and meet aggressive objectives, and develop strong working relationships preferred

Responsibilities

The Application Specialist provides pre and post-sales support, including product demonstrations, technical seminars, and training for customers. They work with key academic accounts, hospitals, and biotech companies to address customer needs and ensure product functionality.