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Application Support Analyst - Assistant Vice President at Citi

Mississauga, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Application Support, Unix, Database, Issue Tracking, Communication Skills, Technical Skills, Programming Languages, Problem Solving, Team Collaboration, Workload Planning, Configuration, Installation, QA, Business Applications, Stakeholder Communication, Execution Capabilities

Industry

Financial Services

Description

## Own; Provide L1/L2 support for mission-critical & low latency Equities Cash applications. ## Work closely with the development, QA and business support teams, and the Equities business to determine strategy & priorities and to ensure that the team is meeting the business' requirements. Ensure team delivers on these priorities and communicated progress effectively to all stakeholders. ## 5-7 years' experience in an Application Support role. ## Experience installing, configuring or supporting business applications. ## Experience with some programming languages and willingness/ability to learn. ## Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization ## Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand. ## Issue tracking and reporting using tools ## Good all-round technical skills, Unix and database. ## Effectively share information with other support team members and with other technology teams ## Ability to plan and organize workload ## Consistently demonstrates clear and concise written and verbal communication skills ## Ability to communicate appropriately to relevant stakeholders ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

Provide L1/L2 support for mission-critical Equities Cash applications and work closely with various teams to ensure business requirements are met. Communicate progress effectively to all stakeholders and prioritize tasks accordingly.