Company Description
Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders

CLOSING DATE: 11TH SEPTEMBER 2025

Please note Rest does not accept speculative resumes from recruitment agencies
Rest will review applications prior to the closing date and may close the role earlier

Job Description

• Permanent career opportunity
• Sydney or Melbourne based
• Great team culture and Genuine hybrid work environment

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.
We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.
Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

QUALIFICATIONS

• Bachelor’s degree in computer science, Information Technology, or a related field is preferred. However, equivalent experience or relevant certifications can also be considered.

REQUIRED SKILLS AND EXPERIENCE INCLUDE:

• Proven experience in an application support role, with hands-on experience supporting enterprise-level applications.
• Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical issues.
• Excellent communication and interpersonal skills, with experience in managing stakeholder expectations.
• Understanding of ITIL or similar frameworks for IT service management.
• Experience with vendor relationship management and governance.
• Proficiency in relevant computer applications, databases, and operating systems.
• Familiarity with process mapping tools and methodologies would be advantageous
• Ability to work independently and as part of a team, managing multiple priorities in a fast-paced environment.
• Strong time management skills to meet deadlines and resolve critical issues promptly.
  Additional Information

Our benefits have been designed so you can tailor your experience with us and include:

• Personal and professional development opportunities
• Hybrid working
• Purchase leave scheme and gender neutral 16 weeks paid parental leave
• Super Contribution Continuation for 12 Months of parental leave
• Linkedin Learning
• Income Protection Insurance
• Rest Excellence awards (peer recognition awards based on Rest’s values and behaviours)
• Rest Stops - meeting free breaks

If you share our values, believe you can help make a difference for our members and want to be part of a leading superannuation fund with a Super culture, please click Apply Now.
Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion - where people feel welcome, safe to be themselves and inspired to do their best.
We value the different backgrounds, lived experiences and abilities our diverse team brings. We welcome and encourage applications from candidates of all ages, cultural backgrounds, faiths, gender identities, sexual orientations and thinking styles. This includes people with disability, neurodiverse individuals, Aboriginal & Torres Strait Islander peoples and those with disrupted work history due to career or other breaks.

This role is responsible for ensuring the optimal performance and operation of Rest’s application portfolio;
ensuring alignment with business goals, managing stakeholder relationships, overseeing vendor
governance, and delivering high standards of application support services.
Key Accountabilities/Responsibilities