Application Support Analyst at Trumark Companies

Newport Beach, California, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Application Support, Salesforce, NewStar, BuildPro, SQL, Data Management, Process Improvement, Analytical Skills, Problem-Solving, Communication Skills, Collaboration, Business Processes, Vendor Management, End-User Training, Change Management, Reporting

Industry

Real Estate

Description

Who We Are Our mission is to enhance the lives of people by creating inspiring living environments – enhance and inspire. For over 35 years, Trumark has been a leading real estate development company with divisions in Colorado, Northern, Central, and Southern California. We strive to set ourselves apart from other builders by looking ahead. We make sure that the products we are providing are the best for our homebuyers, that they fit into life today and in the future, and that the surroundings are inviting and purposeful. Overview The Application Support Analyst will support and optimize our core business applications. This role will be responsible for maintaining, troubleshooting, and improving our CRM and ERP platforms – Salesforce and NewStar. The Application Support Analyst will require a meticulous professional with strong analytical skills, a passion for process improvement and the ability to work cross-functionally with operations, finance, and IT teams. The ideal candidate will bring deep expertise in Salesforce and NewStar, and the ability to learn and support other applications used within the company. Key Responsibilities Application Support & Administration: * Serve as the primary contact for troubleshooting and resolving systems issues across multiple business applications – Salesforce, NewStar, BuildPro, and other critical applications, as needed. * Manage application configuration, setup, and administration, including security roles and user permissions. Integration & Data Management: * Collaborate with IT and business stakeholders to manage data migrations, imports, and systems updates. * Ensure accuracy, completeness, and consistency of data across systems. Process Improvement & Optimization: * Partner with key stakeholders to gather requirements for new features, reports, and enhancements. * Document business processes and develop standard operating procedures. * Evaluate current workflows and recommend solutions to improve efficiency. * Support system upgrades, new implementations, and technology rollouts. * Manage vendor relationships, escalate technical issues, and coordinate with external support. * Provide end-user training and change management support. * Build, maintain, and distribute operational and financial reports to key stakeholders. Qualifications * Bachelor’s degree in information systems, Computer Science, Business Administration, or related field. * 3+ years of experience in business applications support, systems analysis, or Salesforce/ERP administration. * Hands-on-experience with at least one of the applications: Salesforce, NewStar, or BuildPro. * SQL query experience and reporting tool knowledge, a plus * Familiarity with integration platforms (MuleSoft IPaaS preferred) and data workflows. * Ability to think creatively and solve problems in a dynamic and fast-paced environment. * Strong analytical, problem-solving, and strategic thinking skills. * Excellent oral and written communication and people skills, with the ability to collaborate with cross-functional teams and communicate technical information to non-technical stakeholders. * Strong understanding of business processes within the homebuilding industry. Why Work for Trumark? * Work with a team that values you! Trumark offers a direct career path with an open seat for you at our table. * We embody our mission to Live Well. Trumark Homes is dedicated to creating communities that foster an enthusiasm to connect, the strength to aspire and the compassion to give back. For approximately every 50 homes we build, we work with charity: water to provide and serve approximately 200 people with fresh, clean water. * Exceptional Medical Benefits (100% Employee + 60% Dependent). * Monthly wellness stipend. * 401k with company matching program, we are helping you plan for future retirement. EEO Statement At Trumark Homes, we are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in employment decisions, including recruiting, hiring, compensation, promotion, benefits, disciplines, termination, job assignments, or training. Statement to Outside Staffing Agencies Trumark Companies ("Trumark") does not accept unsolicited resumes from recruiters, agencies, or any source other than directly from the candidate. Trumark will NOT pay any fees for placements resulting from unsolicited submissions. Trumark’s recruiting department handles all recruiting/hiring processes – please do NOT contact other Trumark employees (including the hiring manager) directly to present candidates or to engage them for recruiting/staffing services. Only Trumark’s recruiting department is authorized to engage in recruiting and staffing services; any unsolicited submissions or engagements by recruiters, agencies, or any other source will be deemed to have been made free of any charges, fees, or obligations.

Responsibilities

The Application Support Analyst will support and optimize core business applications, primarily focusing on maintaining and troubleshooting CRM and ERP platforms. This role involves collaborating with various teams to improve processes and ensure data accuracy across systems.