About the role

Verinon Technology Solutions Sdn Bhd is seeking an Application Support Analyst - Banking to join our growing team in Kuala Lumpur. This is a contract position that plays a crucial role in ensuring the stability and optimal performance of banking applications within our organisation. As an Application Support Analyst, you will be at the forefront of delivering exceptional technical support to our banking clients and internal stakeholders, ensuring minimal disruption to critical financial operations. This role is fundamental to maintaining service quality and building strong client relationships within the financial services sector.

What you'll be doing

This role demands a hybrid engineer who ensures the stability of high‑value financial settlements while advancing the Bank’s technology transformation. The incumbent will provide technical leadership, L2/L3 support, and DevOps engineering for Findur and Money Market Operations applications that underpin the Bank’s RTGS, Monetary Policy, Forex/Treasury settlement, and Investment Risk & Performance functions. The role is also entrusted to design and establish a centralized application inventory and data taxonomy, leveraging automation to safeguard the integrity, visibility, and efficiency of Bank Negara Malaysia’s financial market infrastructure, while ensuring high availability, security, and resilience through monitoring, automation, CI/CD, and disciplined change control.

QUALIFICATIONS

Academic Qualifications: Bachelor's degree or higher qualification in Computer Science, Information Technology, Software Engineering or relevant professional qualification.

Experience:

• At least 5-8 years of working experience in software development and application support or DevOps preferably within the Banking or Financial service sector.
• Support the design and implementation of a centralized application inventory and data taxonomy, enhancing system visibility, governance, and alignment across Treasury & Money Market applications.
• Own end‑to‑end availability, reliability, performance, and disaster‑recovery readiness for mission‑critical Treasury & Money Market systems (payments, settlement, depository, clearing, capital markets), ensuring maximum uptime, minimal business disruption, and optimal response times in line with stakeholder expectations and international best practices.
• Provide value‑added IT advisory and solution enablement, translating current and future stakeholder needs into secure, compliant, and effective IT solutions across payments, settlement, depository, clearing, and capital market domains.
• Contribute to agile delivery by rotating across development, operations, product management, and project implementation functions, actively supporting agile and DevOps initiatives to accelerate safe, high‑quality change.
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