The Role
Application Support Engineer will support with the smooth operation of business-critical applications. This role holder will act as first level support in troubleshooting technical issues, monitor application performance, and collaborating with senior team to improve system stability and user experience.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field. • 5 years experience in application support, end user support, or a similar role. • Strong knowledge of SQL databases (MySQL, PostgreSQL, Oracle, MS SQL Server). • Experience working with Linux/Windows environments. • Familiarity with scripting languages (Python, Shell, PowerShell) for automation. • Understanding of API integrations, web services (REST/SOAP), and middleware. • Knowledge of ITIL processes and incident management tools (JIRA, ServiceNow, Zendesk). • Excellent communication and customer service abilities. • Ability to work independently and manage multiple tasks efficiently. • Excellent communication skills to effectively communicate with executives and business leaders • Excellent organizational skills with the capacity to manage multiple assignments efficiently.

About the company
Abu Dhabi Aviation (ADA) stands out as a global leader in aviation, truly a UAE Champion on a World stage. ADA offers a comprehensive range of services for both military and civilian sectors, specialising in rotary and fixed-wing aircraft. The companys expertise extends to maintenance, repair, and overhaul (MRO) services, air cargo solutions, luxury travel, helicopter leasing, advanced aircraft simulator training, and technical training

Please refer the Job description for details