Application Support Engineer at Accenture

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

0.0

Posted On

01 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Google Cloud Compute Services, Kubernetes, Docker, Terraform, Prometheus, Grafana, ELK/OpenSearch, GitHub, GCP Cloud Build, Google Anthos, CI/CD, Infrastructure as Code, SRE, DevOps, Incident Response, Monitoring

Industry

Business Consulting and Services

Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Google Cloud Compute Services Good to have skills : Kubernetes Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: The Google EdgeOps Engineer is responsible for operationalizing edge platforms—ensuring edge workloads, connectivity, observability, and automated deployment pipelines run reliably at scale. This role blends DevOps/SRE practices with edge-specific concerns such as constrained compute, intermittent connectivity, distributed sites, and secure remote management. Roles & Responsibilities: Operate and maintain edge infrastructure (compute, networking, storage) across edge distributed sites in the world. Participate in deployment activities Ensure high availability, resilience, and performance for edge workloads and services. Implement and manage monitoring, alerting, logging, and tracing for edge devices and services. Define and maintain runbooks, SOPs, operational dashboards Own incident response for edge services: triage, root cause analysis, corrective actions, and prevention. Coordinate with other team for the quick resolution Drive P1 & P2 bridges Track and improve SLOs/SLIs, error budgets, and reliability metrics. Lead post-incident reviews / RCA and drive continuous improvement. Build and manage CI/CD pipelines for edge deployments, coordinate with Platform & Google teams Manage Infrastructure as Code (IaC) and configuration management for repeatable deployments , where applicable Manage Kubernetes clusters at the edge (Google Anthos / GCDC ) Manage containerized workloads Maintain device fleets and gateways implement remote management strategies. Professional & Technical Skills: Cloud: GCP Containers/Orchestration: Docker, Kubernetes (K3s/MicroK8s/EKS Anywhere/AKS Edge) CI/CD: GitHub , GCP Cloud Build IaC/Automation: Terraform Observability: Prometheus, Grafana, ELK/OpenSearch, Security: Vault/Key Vault, cert management, image scanning (Trivy/Grype), policy engines Networking (optional): SD WAN/SASE, VPN, BGP, NAT, DNS, proxies Reduced deployment failures and faster recovery times (MTTR improvement). Increased fleet compliance (patching, configuration drift reduced). Improved reliability against defined SLOs/SLIs (availability, latency, error rates). Automated onboarding of new edge sites/devices (provisioning time reduced). Clear operational maturity: documented runbooks, dashboards, and consistent incident processes. Strong troubleshooting mindset and ability to operate under pressure. Clear communication with engineering, security, network, and field teams. Ownership mentality—drives issues to closure and improves systems proactively. Ability to work across time zones in shifts running 24*7*365and handle on-call rotations Additional Information: - The candidate should have minimum 3 years of experience in Google Cloud Compute Services. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture

Responsibilities

Operate and maintain edge infrastructure and containerized workloads to ensure high availability and performance. Manage CI/CD pipelines, infrastructure as code, and lead incident response and root cause analysis for edge services.