Application Support Engineer at Accenture

Bhubaneshwar, Odisha, India -

Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

0.0

Posted On

01 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ControlM Administration, Job Scheduling, Workflow Monitoring, Troubleshooting, Root Cause Analysis, Automation, Scripting, Application Support

Industry

Business Consulting and Services

Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : ControlM Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by diligently monitoring and investigating issues across various critical business system components. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of essential applications. The position demands continuous vigilance and dynamic problem-solving to maintain system reliability and support business continuity effectively. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to ensure timely resolution of system issues. - Document troubleshooting steps and solutions to build a knowledge base for future reference. - Assist in the implementation of process improvements to enhance system performance and reliability. Professional & Technical Skills: - Must To Have Skills: Proficiency in ControlM Administration. - Experience in managing job scheduling, monitoring workflows, and troubleshooting ControlM environments. - Ability to analyze system logs and identify root causes of failures within ControlM. - Familiarity with automation and scripting to optimize job scheduling and execution. - Strong problem-solving skills to handle complex application support scenarios. - Capability to work with multiple stakeholders to coordinate issue resolution and system updates. Additional Information: - The candidate should have minimum 3 years of experience in ControlM Administration. - This position is based at our Bhubaneswar office. - A 15 years full time education is required. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture

Responsibilities

Act as a software detective to monitor and resolve issues within critical business system components. Collaborate with cross-functional teams to ensure system reliability and document troubleshooting steps for a knowledge base.