REQUIREMENTS:

• Diploma/Degree in Computer Science, IT, or related.
• 2+ years’ IT support/application support experience.
• Knowledge of SAP HCM ERP (preferred).
  Job Types: Full-time, Contract
  Contract length: 12 months
  Pay: Up to $4,000.00 per month

Location:

• Singapore (Required)

• Log, track, and resolve user support requests end-to-end.
• Build & maintain a knowledge base (FAQs, case studies, procedures).
• Handle user calls/emails, resolve issues, and support audit queries.
• Disseminate system updates & downtime notifications.
• Prepare query analysis reports with improvement recommendations.
• Support and improve SAP HCM ERP helpdesk operations.