Application Support Engineer - Payments & Cards System at tata consultancy services
Dubai, Dubai, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

23 Dec, 26

Salary

8500.0

Posted On

24 Sep, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Financial Services & Insurance

Description
  • Key ResponsibilitiesApplication Support & OperationsProvide first-line support for assigned payment and card processing applications
  • Manage support requests, incidents, service tickets, and problem records in a timely manner.
  • Monitor application health and proactively identify potential service disruptions.
  • Investigate, troubleshoot, and resolve application issues within agreed SLAs.
  • Maintain system availability and ensure continuity of business-critical payment services.
  • Coordinate with infrastructure, network, database, security, and vendor teams for issue resolution.
  • Payments & Cards SupportSupport card acquiring, e-commerce, digital payment, and merchant acquiring solutions.
  • Analyze payment transaction flows and investigate transaction failures, settlement issues, and payment processing discrepancies.
  • Support merchant onboarding and payment gateway integrations.
  • Troubleshoot transaction-level issues across payment channels and interfaces.
  • Assist in testing, and deployment activities related to payment applications.


Application Deadline: 30th -September-2026

  • Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy
Responsibilities
  • Key ResponsibilitiesApplication Support & OperationsProvide first-line support for assigned payment and card processing applications
  • Manage support requests, incidents, service tickets, and problem records in a timely manner.
  • Monitor application health and proactively identify potential service disruptions.
  • Investigate, troubleshoot, and resolve application issues within agreed SLAs.
  • Maintain system availability and ensure continuity of business-critical payment services.
  • Coordinate with infrastructure, network, database, security, and vendor teams for issue resolution.
  • Payments & Cards SupportSupport card acquiring, e-commerce, digital payment, and merchant acquiring solutions.
  • Analyze payment transaction flows and investigate transaction failures, settlement issues, and payment processing discrepancies.
  • Support merchant onboarding and payment gateway integrations.
  • Troubleshoot transaction-level issues across payment channels and interfaces.
  • Assist in testing, and deployment activities related to payment applications.


Application Deadline: 30th -September-2026

Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy

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