Application Support Engineer

at  Robert Half

Mississauga, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate14 Jun, 2024USD 65000 Annual15 Mar, 20242 year(s) or aboveTesting,Computer Science,Documentation,Flexible Schedule,Customer Service Skills,Firewalls,Databases,Reporting,ServersNoNo
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Description:

We are looking for a stellar Application Support Engineer for a client in Mississauga! This role is hybrid 2 days onsite.

Looking for someone who has strong customer service skills and a drive to provide effective and timely support and resolution of issues with professionalism. Looking for a self-starter who can take charge of tasks with minimal direction!

  • 2+ years experience in incident management
  • 2+ years experience in application support
  • You can effectively communicate critical issue status to stakeholders
  • You have sufficient technical background and experience with specific tools for queries, testing, reporting, and documentation, and working knowledge of Network, Firewalls, Servers, Databases, Agile Projects, etc.
  • University Degree or College diploma in Computer Science or related field preferred
  • ITIL foundation certification is preferred
  • Available to work a flexible schedule, on-call and after-hours, to support incident management and system changes or issues

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2024 Robert Half. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use

Responsibilities:

  • 2+ years experience in incident management
  • 2+ years experience in application support
  • You can effectively communicate critical issue status to stakeholders
  • You have sufficient technical background and experience with specific tools for queries, testing, reporting, and documentation, and working knowledge of Network, Firewalls, Servers, Databases, Agile Projects, etc.
  • University Degree or College diploma in Computer Science or related field preferred
  • ITIL foundation certification is preferred
  • Available to work a flexible schedule, on-call and after-hours, to support incident management and system changes or issue


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Software Engineering

Diploma

Computer Science

Proficient

1

Mississauga, ON, Canada