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Application Support Executive at FUJIFILM Business Innovation Australia

, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

0.0

Posted On

10 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Application Support, Concur, Esker, Citidirect, Oracle, Reporting, KPI Reporting, Troubleshooting, Analytical Skills, Communication, MS Office, Finance Operations

Industry

IT Services and IT Consulting

Description

RESPONSIBILITIES & TASKS: * Monitor interfaces between CONCUR, ESKER, CITIDIRECT, and ORACLE, ensuring swift coordination and resolution of any issues with vendor(s) and the technical support team. * Generate CONCUR reports on a daily, weekly, monthly, and yearly basis. * Prepare and deliver KPI reports for FSO, Subsidiaries, and Head of FSO on a monthly basis. * Handle routine application‑related queries and issues for CONCUR, ESKER, and CITIDIRECT in accordance with established procedures. * Maintain effective communication with finance teams and application users across departments / subsidiaries. * Provide high-quality support services with professionalism and efficiency in handling customer queries. * Ensure adherence to company policies and regional standards. REQUIREMENTS: * 1 - 2 years working experience * Familiarity with CONCUR / ESKER / CITIDIRECT / Oracle is an advantage * Diploma or Bachelor’s degree in business, Finance, IT, Accounting, or related field. * Basic-intermediate proficiency in MS Office * Basic communication skills when dealing with users * Basic troubleshooting and analytical skills * Able to independently handle routine operational tasks after training About Us FUJIFILM Business Innovation Malaysia Sdn. Bhd., a MSC status Company which is wholly owned by FUJIFILM Business Innovation Asia Pacific Pte Ltd (Singapore). Its main activity involves in providing shared services of Technical Support, Customer Support, On-line Support and Finance Services Operation to all affiliated Company under the umbrella of FUJIFILM Business Innovation across Asia Pacific. At Fujifilm we create innovative products and deliver effective solutions in a wide variety of fields to server society, contribution to the quality of life, and enhance environmental sustainability.

Responsibilities

Monitor and support interfaces between Concur, Esker, Citidirect, and Oracle applications. Generate regular KPI reports and handle routine user queries while maintaining effective communication with finance teams.