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Application Support (Presencial) at Inetum

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Linux, Windows Server Administration, Middleware, UNIX Shell Scripting, PowerShell, Python, Autosys, Batch Processing, CI/CD, ITIL, PL/SQL, Incident Management, Service Request Management, Log Analysis, Monitoring

Industry

IT Services and IT Consulting

Description

Company Description Inetum is a leading global IT services company, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive work environment where creativity and collaboration thrive. We have a presence in 19 countries and more than 28,000 employees worldwide. If you are looking for a dynamic, innovative and technological company, Inetum is the place for you! Come be part of Inetum! Job Description As an Application Production Support, you will play a key role in managing incidents, service requests, and infrastructure maintenance activities within a 24/7 production support environment. You will work collaboratively in a shift-based team to ensure service quality and availability. Key Responsibilities Handle incidents, service requests, and infrastructure maintenance tasks Review and create application support knowledge articles Ensure production deliverables align with standards and best practices Support batch processing and resolve production incidents Analyze system logs to identify infrastructure and application issues Monitor services, manage alerts, and contribute to continuous improvement initiatives Qualifications 3+ years of experience in IT infrastructure and application support Strong hands-on experience with Linux and Windows Server Administration Knowledge of Middleware technologies (e.g., WAS, Tomcat) Proficiency in UNIX shell scripting, PowerShell, or Python for automation Basic knowledge of Autosys (job creation and modification) Strong understanding of batch processing and scheduling tools Familiarity with CI/CD tools and ITIL practices Good communication skills in English (oral & written) Additional Information PL/SQL experience Ability to create and maintain technical documentation Strong analytical and problem-solving mindset On-site position

Responsibilities

The role involves managing incidents, service requests, and infrastructure maintenance within a 24/7 production support environment, working collaboratively in a shift-based team. Key tasks include handling production deliverables, resolving incidents, analyzing system logs, and supporting batch processing activities.