Company Description
Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders

CLOSING DATE: 22ND AUGUST 2025

Please note Rest does not accept speculative resumes from recruitment agencies
Rest will review applications prior to the closing date and may close the role earlier

Job Description

• Permanent Position
• Experience in Investment or Super industry essential
• Great company culture in an Hybrid work environment

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.
We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.
Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.
The Rest Investments Team is undergoing significant transformation as we pursue our goal to be the leading Investment Team in the Australian superannuation industry with a strong member focus and superior investment performance
This is an exciting role providing specialist support as we continue to implement new technology platforms and applications to support us in achieving our goal. The Application Support Specialist will support the business using a suite of Investment-specific applications such as Charles River IMS, FactSet, Bloomberg, S&P iLevel and other applications.
Working within an existing team and the wider business, the Application Support Specialist will deliver expert support for Rest’s investment applications. The primary focus will be on platforms such as Charles River IMS, iLevel (for Private Markets) and other systems within our expanding investment technology ecosystem.
The ideal candidate will play a crucial role in ensuring the reliability, performance and functionality of our investment technology platforms and involves providing technical support, troubleshooting issues and collaborating with various internal and external vendor teams.

QUALIFICATIONS

• Tertiary or relevant qualification in Information Technology, Finance, Engineering, or a related discipline.
• Minimum 5 years of hands-on experience in application support across front, middle, and back-office investment systems.

REQUIRED EXPERIENCE, UNDERSTANDING OR CREDENTIALS INCLUDING:.

• Proven experience supporting core investment platforms such as Charles River IMS, BlackRock Aladdin, SimCorp Dimension, and Investment data solutions e.g. Snowflake or similar systems within an asset owner, asset manager, or superannuation fund environment.
• Strong familiarity with incident and service management tools (e.g., ServiceNow, JIRA, Confluence) and experience operating within an ITIL-aligned service delivery framework.
• Understanding of integration architectures, API ecosystems, and cloud-based infrastructures (e.g., SaaS, Azure, AWS).
• Working knowledge of SQL, Python and VBA/Macros, with experience handling investment data extraction and analysis.
• High attention to detail, strong customer service orientation and the ability to work collaboratively within a cross-functional team.
• Strong verbal and written communication skills, with the ability to interact effectively with both technical and business stakeholders.
• Adaptability and resilience to work in a fast-paced, evolving environment, often involving shifting priorities and tight deadlines.

Please refer the Job description for details