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Application Support Specialist at Medvision Healthcare Sdn Bhd
Kuala Lumpur, Kuala Lumpur, Malaysia -
Full Time

Start Date

Immediate

Expiry Date

08 Jan, 27

Salary

50000.0

Posted On

10 Oct, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Hospitals & Health Systems

Description
  • Provide responsive frontline technical support and troubleshooting for CPAP and other home respiratory devices (phone, remote, and onsite).
  • Educate patients on device setup, mask fitting, adherence, and basic maintenance.
  • Conduct follow-ups to monitor therapy effectiveness and patient compliance; analyse device data and logs to identify issues.
  • Coordinate and support home and clinic-based sleep studies (scheduling, patient prep, device deployment, data collection and preliminary checks).
  • Assist in CPAP device and consumable sales: explain product features, recommend suitable devices/masks/accessories, process orders and follow up on deliveries.
  • Document workflows, troubleshooting guides, sales and clinical notes, and knowledge-base resources.

How To Apply:

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Responsibilities