Application Support Specialist at Puyallup Tribal Health Authority

Tacoma, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

83876.25

Posted On

09 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Application Support, EHR Systems, Troubleshooting, Workflow Analysis, Application Implementation, System Customization, Technical Documentation, Staff Training, Project Coordination, Vendor Support, Epic, NextGen

Industry

Hospitals and Health Care

Description

Description Help Shape the Future of Healthcare Technology While Making a Meaningful Impact in the Community. Location: Puyallup Tribal Health Authority | Tacoma, WA | On-Site Hiring Range: $73,391.72- $83,876.25 per year Schedule: Full-Time | Mon - Fri, 8:00AM - 5:00PM Position Close Date: May 22, 2026 At Puyallup Tribal Health Authority (PTHA), technology is more than systems and software — it’s a vital connection that supports exceptional patient care, operational excellence, and healthier communities. We are seeking passionate, collaborative, and solution-oriented professionals to join our IT team as an Application Support Specialist. In this role as Application Support Specialist, you’ll work closely with clinical, operational, and administrative teams to support and optimize critical healthcare applications including electronic health records (EHR), practice management systems, reporting tools, and integrated healthcare technologies. Whether you are early in your healthcare IT career or an experienced analyst ready to lead complex initiatives, this is an exciting opportunity to contribute to meaningful work in a mission-driven environment that values teamwork, innovation, and continuous growth. What You’ll Do: Support and optimize healthcare applications, EHR systems, and integrated technologies Troubleshoot system issues, analyze workflows, and identify process improvements Assist with application implementation, upgrades, customization, testing, and reporting Train and support staff on application workflows and best practices Collaborate with clinical, operational, and IT teams to ensure smooth system performance Document issues, solutions, and processes accurately and efficiently For advanced-level roles, lead projects, coordinate deployments, support vendors, and provide technical guidance and mentorship to team members What You Bring: Application Support Specialist I Bachelor’s degree in Healthcare Administration, Business Administration, Public Administration, IT, Health Informatics, or related field AND one (1) year of experience supporting electronic health record systems OR Six (6) years' equivalent combination of education and experience supporting electronic health record systems, two (2) of which must be as an Epic or NextGen analyst FQHC experience preferred Application Support Specialist II Bachelor’s degree in Healthcare Administration, Business Administration, Public Administration, IT, Health Informatics, or related field AND four (4) year of experience supporting electronic health record systems OR Eight (8) years' equivalent combination of education and experience supporting electronic health record systems, three (3) of which must be as an Epic or NextGen analyst Epic certifications preferred FQHC experience preferred Why PTHA? We are more than a clinic — we're a culturally grounded, patient-first health and wellness center serving the Indigenous community. We value teamwork, integrity, and community well-being. Here, your work has meaning. Work in a mission-driven, accredited organization Serve a close-knit patient population in an urban reservation setting Enjoy opportunities for professional development and training Experience a strong support system and inclusive team culture Perks of the Role: Meaningful Mission – Contribute to the overall wellness of a tribally operated health organization dedicated to serving the Indigenous community Competitive Compensation – Receive a fair salary that reflects your expertise and the impact of your work Supportive Team Culture – Join a collaborative and inclusive environment where respect and ethics are core values Cultural Enrichment – Work in an organization that values and integrates Indigenous traditions, community care, and cultural sensitivity Ongoing Training - Professional growth and leadership development opportunities Stability & Impact – Be part of a long-standing, accredited institution that plays a vital role in community health and development PTHA Employee Benefits: Supportive environment that values a healthy work/life balance Medical/Dental/Vision monthly premiums paid 100% by PTHA for employees (health coverage begins the first of the month following hire date) (13) annual leave (vacation) days + (13) annual sick leave days (18+) annual paid holidays including a birthday holiday 401(k) with annual profit-sharing contributions after (2) years of service Life and AD&D insurance coverage Have student loans? PTHA is an approved loan repayment site for various student loan programs If you are passionate about healthcare technology, enjoy solving complex challenges, and want to contribute to a team that is making a difference every day, we encourage you to apply for the Application Support Specialist position. At Puyallup Tribal Health Authority, your work will help support compassionate care, strengthen healthcare operations, and positively impact the community we serve. In accordance with federal law, Native American Preference in employment applies and job placements are given on a competitive basis, using job related factors.

Responsibilities

Support and optimize critical healthcare applications, including EHR and practice management systems, to ensure smooth operational performance. Responsibilities include troubleshooting system issues, analyzing workflows, and providing technical guidance and training to staff.