JOBS DESCRIPTION

Our client is seeking for a candidate providing end user PC and software support and troubleshooting for Court staff and the public. Respond to and resolve technological issues for court staff (including judges and judicial staff). Ability to learn the MiFILE application, and other Court specific line of business technologies including audio visual/recording equipment, with the aim of supporting business users and the public in their day-to-day use of systems. Interface with IT team on incidents and problems that need higher level technical support.

QUALIFICATIONS

• Environment:
• Court Audio Video broadcast/recording technology such as JAVS, BIS
• Courts MiFile solution
• Adobe Acrobat
• Microsoft Visio
• Microsoft Office Suite
• SharePoint

• Minimum Requirements:
• Providing end user PC and software support
• Troubleshooting for Court staff and the public
• Resolve technological issues for court staff (including judges and judicial staff)
• Ability to learn the MiFILE application
• Business technologies including audio visual/recording equipment