Application System Technical Analyst Staff at Intermountain Healthcare Care

Lake Park, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

50.57

Posted On

04 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

System analysis, Technical support, Epic certification, Workflow optimization, Project management, Hardware integration, Software configuration, Troubleshooting, Data analysis, Microsoft Office Suite, Documentation, Vendor management, Healthcare IT, Reporting, Testing

Industry

Hospitals and Health Care

Description

Job Description: This position is responsible for performing standard‑level work supporting information technology applications through planning, designing, implementing, maintaining, and providing ongoing optimization and support. The role partners with operational and technical stakeholders to ensure assigned systems effectively support business and clinical workflows. This position contributes to system reliability, usability, and continuous improvement by addressing issues, supporting enhancements, and ensuring systems align with organizational needs and standards. Job Description The Staff Analyst is responsible for providing technical support, configuration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (e.g., selection, implementation, support, archival and decommissioning). You will support a variety of applications and technologies, which may include electronic health records, registration, scheduling, billing and collections, laboratory and pathology systems, radiology and picture archiving and communication systems (PACS), cardiovascular systems, pharmacy applications, home care and long‑term care solutions, population health platforms, consumer and patient‑facing technologies, enterprise resource planning systems, workforce scheduling, time and attendance systems, and customer relationship management tools. Job Details Benefits Eligible: Yes Shift Details: Full-Time (40 hours) Clinic hours are 8:00 a.m. to 5:00 p.m. With on call and on site as needed Some travel is required Unit/Location: Lake Park/Home SLC Utah or remote Additional Details: The preference is to be epic certified in Radiant or in an other areas in Epic. Other imaging experience or Hospital/IT experience. Essential Functions The Staff Application System Technical Analyst provides support to stakeholders by analyzing and diagnosing system and workflow issues to determine appropriate resolutions. This role gathers, validates, and translates technological requirements into design and development specifications while providing ongoing product management support. The analyst configures, tests, installs, implements, monitors, and maintains common and complex systems, including applications, workflows, processes, and associated hardware. Responsibilities include documenting and recommending workflow changes and technical or functional designs needed to support business requirements. This role partners with external vendors to support third‑party applications, including integration, implementation, ongoing support, and troubleshooting. The analyst resolves common issues, incidents, and problems in accordance with agreed‑upon service levels and departmental standards. The Staff Application System Technical Analyst serves as a project manager and completes project management functions for small to mid‑size projects involving multiple teams. The role collaborates closely with peers, internal stakeholders, external partners, and vendors while following established documentation and change management standards. The analyst participates in the development of training and knowledge‑based materials for peers, end users, and team members. This position configures and integrates electronic and mechanical hardware with software products to meet functional criteria and client specifications. The role also develops and understands business reporting needs for end users. Additional responsibilities include participation in on‑call rotations and command center activities, when applicable, and assisting with the development and maintenance of testing plans and scripts to verify system outputs and integrity. The analyst attends and participates in team, project, and department meetings to enhance awareness and information sharing. This position works with project requestors to complete the minimum viable product for demands submitted in ServiceHub and requests resources for project and enhancement work using the ServiceHub Resource Plan process. Skills The ideal candidate demonstrates proficiency in Microsoft Office Suite applications, including Excel with pivot tables, Visio, Project, PowerPoint, and Word. The role requires in‑depth business and application knowledge, as well as experience with system analysis and operating systems. Strong analytical skills are essential, including the ability to assess needs, document findings, define problems, collect data, establish facts, and draw valid conclusions. The candidate must be able to read, analyze, and interpret industry publications, professional journals, technical procedures, and governmental regulations. Effective written communication skills are required for correspondence and process documentation. Minimum Requirements Candidates should have a minimum of two years of work experience, OR be actively working toward a bachelor’s degree with four years of experience in a related area. This role requires certification in one or more Epic applications and the ability to maintain those certifications. Preferred Qualifications A bachelor’s degree in information technology, healthcare, business, or a related field is preferred. Relevant experience may substitute for the required education with supervisory and HR approval. Physical Requirements Ability to operate computers and other IT equipment, including frequent use of hands and fingers. Able to see and read computer monitors and documents. Remain seated or standing for extended periods of time to perform work duties. Location: Lake Park Building Work City: West Valley City Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $32.10 - $50.57 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice. Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment. To find out more about us, head to our career site here. Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details. Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match. Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor. All positions subject to close without notice. Thanks for your interest in continuing your career with our team!

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Responsibilities

The analyst is responsible for the configuration, maintenance, and technical support of various healthcare applications throughout their lifecycle. They partner with stakeholders to analyze system issues, translate requirements into technical designs, and manage small to mid-size projects.