Applications Administrator at Atlanta Community Food Bank Inc

East Point, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SuiteScript, SuiteFlow, SuiteBuilder, SuiteAnalytics, NetSuite ERP, eCommerce, Warehouse Management, CRM, Routing, Transportation Management, SQL, Integration Tools, TIL Processes, Data Management, System Administration, Reporting

Industry

Non-profit Organizations

Description

Description This position works a hybrid schedule at our East Point location Who We Are: The Atlanta Community Food Bank is working to end hunger in our community with the food, people and big ideas needed so that no one worries where their next meal is coming from. Since 1979, we’ve been providing food for a growing network of nonprofit partners – including food pantries, community kitchens, childcare centers, night shelters and senior centers. We currently serve more than 700 partners in 29 counties across metro Atlanta and north Georgia. Where You’ll Work: Network Services / IT & Analytics About the Role: We are seeking a skilled and dedicated Applications Administrator to join Atlanta Community Foodbank’s dynamic I&T team. The applications administrator will be responsible for assisting with the development, implementation, and maintenance of our organization's software applications. This role will perform a variety of duties related to the integration, administration, upgrade, testing and support of enterprise and departmental software applications and databases; to assist with relational database systems installation, administration, and support; to build and support interfaces and data export and import routines between applications; to identify database and application needs and solutions; to assist software projects; act as an advisor to user departments in order to maintain process support to best utilize the systems deployed; to support end-users in the use of client and server applications; to write custom reports; and to perform related work as required. What You’ll Do: Monitor Our Applications: Serve as the primary administrator for the NetSuite ERP system, including configuration, customization, and maintenance of system settings. Serve as an administrator for our eCommerce, Enterprise Resource Planning, Warehouse Management, Constituent Relationship Management, Routing and Transportation Management systems including configuration, customization, and maintenance of system settings. Manage user access, roles, permissions, and security settings within NetSuite. Monitor system performance, troubleshoot issues, and implement solutions to ensure optimal system functionality. Data Management: Oversee data imports, exports, and integrations with other systems, ensuring data accuracy, integrity, and consistency. Develop and maintain data management processes, including data cleansing, deduplication, and archiving strategies. Perform regular data audits and quality checks to identify and resolve data-related issues. Customization and Development: Customize NetSuite workflows, forms, fields, and records to align with business requirements and processes. Develop and maintain Suite Scripts, workflows, saved searches, and custom reports to enhance system functionality and meet business needs. Collaborate with internal stakeholders and external vendors on system enhancements and integrations. Training and Support: Assist in the implementation of NetSuite ERP system, including configuration, customization, and integration with existing systems. Provide training and support to end users on NetSuite functionality, best practices, and system updates. Create and maintain user documentation, training materials, and knowledge base articles. Act as a subject matter expert and point of contact for NetSuite-related inquiries and support requests. System Upgrades and Enhancements: Coordinate and participate in system upgrades, patches, and enhancements, ensuring smooth transition and minimal disruption to operations. Evaluate new NetSuite features, modules, and add-ons to recommend and implement solutions that drive business value and efficiency. Key Competencies we look for in All our Food Bankers are: Customer Focus Decision Making Accountability The Ability to Navigate Change If you’re excited about this role and can clearly demonstrate these and the other skills named below, we encourage you to apply. What You’ll Need: Skills and Experience your resume should demonstrate: Strong technical skills in Suite Script, Suite Flow, Suite Builder, and Suite Analytics. Familiarity with cloud-based applications and services. Knowledge of database management and SQL, integration tools and third-party NetSuite applications. Understanding of TIL processes and best practices. There may be some Physical Demands and Travel: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is routinely required to lift 25 lbs. Expected travel time for this position is up to 10% per year

Responsibilities

The Applications Administrator will be responsible for assisting with the development, implementation, and maintenance of the organization's software applications, including serving as the primary administrator for the NetSuite ERP system. Duties involve system integration, administration, upgrade, testing, support of enterprise applications, database assistance, building interfaces, writing custom reports, and advising user departments on system utilization.