Applications Administrator I at Banesco USA

, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Applications Maintenance, Banking Applications, Loan Operations, Problem Solving, Project Management, Customer Service, Bilingual Proficiency, Attention to Detail, Analytical Skills, Communication Skills, Technical Support, Documentation, IT Equipment Provisioning, User Access Management, Regulatory Compliance, Training

Industry

Banking

Description

Job Title Applications Administrator I Banesco USA is seeking a Applications Administrator I for our IT Applications business unit. Primary Job Duties: * Responsible for maintaining applications inventory updated at all times. * Strong knowledge of banking applications: JHA & Silverlake. * Strong knowledge and experience supporting loan operation applications and processes. * Responsible for providing accurate and creative solutions to applications issues. * Works closely with Service Desk to optimize the support to bank’s applications to the end-user. * Responsible for enabling user access to Bank applications upon authorized access requests. * Supports the implementation of new systems and upgrades to existing systems. * Facilitates daily uploads, downloads and interfaces between systems. * Assists in the coordination of testing with the Business Continuity Plan. * Obtains information for system access audits and assists with obtaining IT related information to facilitate internal and external audits and regulatory examinations. * Facilitates the preparation and maintenance of proprietary internal documentation for application administrative procedures. * Responsible for assisting users with application password resets. * Responsible for assisting in the purchasing and provisioning for IT related equipment upon request of authorized personnel. * Assists with IT related activities as necessary and requested. * Responsible for completing annual training program assigned. * Performs other functions and/or duties as assigned. Job Requirements: * Education: Bachelor’s degree in Computer Science, Information Technology, or other information system development fields is preferred or equivalent experience. * Experience: Five (5) years of experience in leading automation projects, preferably within the banking or financial services industry.. * Proven expertise in RPA, AI, ML, and workflow automation tools. * Strong project management skills with a track record of successful delivery. * Excellent leadership, communication, and interpersonal skills. * Ability to work effectively in a fast-paced, dynamic environment. * Bilingual proficiency in English and Spanish is highly preferred, given Banesco USA’s diverse customer base. * Strong verbal and written communication skills, ability to communicate at all levels of the organization. * Strong attention to detail and accuracy. * Ability to multi-task, with strong organization, time-management, and prioritizing skills. * Customer service skills, ensuring satisfaction of both internal and external customers. * Ability to work under pressure and independently with the ability to make decisions according to established guidelines and accomplish tasks accurately and on a timely basis. * Ability to convey technical concepts and ideas to non-technical people. * Strong problem solving and analytical skills to resolve problems and clearly identifies root cause and presents recommendations to management. Benefits: * Competitive Salary. * PTO * Hybrid Work Model (remote and on-site work) * Tuition Reimbursement. * Paid Parental Leave * Medical, Dental, Vision * 401(k) retirement plan. * Life Insurance * Supplemental Insurances * Short-Term & Long-Term Disability About Us: Banesco USA is part of Banesco International, a worldwide group of financial institutions with a presence in 15 countries. As a corporation in continuous evolution, we promote the ongoing professional and personal development of our employees, by embracing challenges and adapting to the changing environment of today’s world. We aim to develop integral human beings, committed to making a difference at the workplace and out in the world. Our actions are rooted in our Values: Reliability, Responsibility, Quality, and Innovation. We believe that we all have the same ability to transform our daily tasks into significant contributions, and therefore, Leave Our Mark. At Banesco USA, one of our most valued assets is our enthusiastic team, which strives every day to create a world-class organization in an ever-changing world. Together, our team has made us a market leader and we invite you to join us. #LI-HYBRID

Responsibilities

The Applications Administrator I is responsible for maintaining the applications inventory and providing solutions to application issues. This role involves supporting user access, implementing new systems, and coordinating testing for business continuity.