WHAT YOU’LL DO ON A DAILY BASIS:

• Evaluate current processes, procedures, relationships, system design, and techniques to identify opportunities to improve Rhode Island Housing’s applications.
• Bridge the communication divide between IT staff and business unit staff.
• Maintain systems and ensure business applications are being properly utilized by the clients.
• Work closely with partners (e.g., ICE/Black Knight, HDS, Yardi, Ellie Mae, Mitas…) and clients to ensure that software applications are developed and programming modifications are made and tested in accordance with project goals.
• Monitor and ensure all Applications Services and Support Services related issues are tracked and resolved in a timely manner. Work with business areas on updates/upgrades via change control processes.
• Assist business areas in researching new systems and applications to address business needs.
• Collaborate with business, application, and architectural teams to achieve quality deliverables.
• Develop professional relations with client/customer and establish effective solutions to meet business requirements.
• The Information Technology applications team will define all project requirements.
• Prepare designs and estimate cost and time for various application development projects.
• Develop work schedules and ensure all applications work within the work schedule.
• Determine and analyze various processes and implement changes for improvement.
• Prepare and maintain business application system documentation.

The Applications Development Manager role is multidimensional. Primary functions include:

• Supervising and maintaining the organization’s repository of software applications through best practices
• Managing and determining appropriate staffing for the applications development team
• Developing effective relationships with the Agency’s business units to facilitate effective project planning, implementation, and coordination of processes required for the provision of user applications and systems necessary for business operations