Applications Engineer at Ikano-Retail

Bang Kaeo Subdistrict, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Central, LS Retail, E-Commerce, Level 2 Support, Service Desk, Backend Maintenance, ERP Systems, CRM Systems, Audit Support, Release Management, Version Control, UAT, Application Vendor Support, Technical Meetings, Documentation, Training Materials

Industry

Retail

Description

Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans. We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment. Job Description As an Applications Engineer you will play a crucial role in driving and supporting our Business Applications operations and projects. You will be responsible for supporting systems such as Business Central, LS Retail, E-Commerce, and other systems. Your primary responsibility will be to plan, implement, and maintain scalable, stable, compliant, and cost-effective applications that facilitate business growth and support ongoing operations. Key aspects of this role include: Providing Level 2 support to users through the service desk Conducting daily maintenance tasks for the backend and job operations of ERP and CRM systems. Supporting audit activities related to ERP systems to ensure compliance. support release management and version control processes, including planning and facilitating Users Acceptance Tests (UAT) according to predefined requirements and test cases. Offering support to application vendors and coordinating technical meetings with operations and business team stakeholders. Taking responsibility for setting up and handing over applications to business end-users in accordance with standards, guidelines, and checklists. Creating and maintaining technical documentation and training materials for application systems. Qualifications In addition to holding a tertiary qualification in a related IT field, candidates should demonstrate proficiency in Microsoft database and ERP applications, supported by a minimum of 3–5 years of experience in application support roles. Familiarity with Retail IT technologies is highly advantageous. Thai language proficiency is required. Additional Information Please apply by 20th Feb 2026 Department: IT & Digital Solutions

Responsibilities

The Applications Engineer will drive and support Business Applications operations and projects, focusing on planning, implementing, and maintaining scalable, stable, compliant, and cost-effective applications for business growth. Key duties include providing Level 2 support, conducting daily maintenance for ERP/CRM systems, supporting audits, and managing release processes including UAT.