Job details

Pay information not provided

Referral program, Employee assistance program

Full-time

Moorebank NSW 2170

Full job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Local Division Manager- Drive Products and High Power__

Your role and responsibilities

In this role, you will have the opportunity to provide technical assistance and field service support for renewable energy installations, ensuring timely and cost-effective solutions that drive customer satisfaction. Each day, you will execute service work and technical support activities according to customer expectations and ABB quality standards, troubleshooting equipment and ensuring optimal performance of renewable energy systems. You will also showcase your expertise by identifying business opportunities for ABB, coaching junior technicians, and delivering superior customer experiences across solar, wind, and battery energy storage installations.

The work model for the role is: onsite

This role is contributing to the Renewables Division in Australia. Main stakeholders are customers in the renewable energy sector (wind, solar, BESS), internal engineering teams, sales and account managers, project teams, and the Division's Renewable Power business line.

You will be mainly accountable for:

• Executing field service work and technical support for renewable energy installations in accordance with ABB standards, quality requirements, and safety guidelines
• Troubleshooting equipment and process failures, implementing proactive corrective actions, and documenting all service activities using relevant support tools
• Ensuring customer retention by delivering superior service experiences, effectively communicating timelines and expectations, and identifying opportunities to improve customer operations
• Collaborating with account teams to identify new service business opportunities and preparing comprehensive customer reports and documentation.

Our team dynamics

• You will join a innovative, and high-performing team, where you will be able to thrive.

Qualifications for the role

• Degree in Electrical Engineering, Mechanical Engineering, or Mechatronics in Engineering or related technical field.
• You hold a current NSW or QLD Electrical Licence or an A-Grade Electrician Licence.
• You are highly skilled in technical troubleshooting, diagnostic tools, and field service methodologies and the renewable energy market
• Ability to demonstrate your experience in electrical, mechanical, or control systems.
• Minimum of 5 years of experience in field service engineering, technical support, or similar roles is mandatory.
• Working as a Field Service Engineer or Technical Support Engineer with power electronics, inverters, control systems, or renewable energy technologies.
• Possess an enhanced knowledge of SCADA systems, PLC programming, and diagnostic software platforms.
• You are passionate about customer service excellence and problem-solving in challenging field environments.
• You hold current Driver's License

What's in it for you?

Join a global leader in renewable energy technology and contribute to Australia's clean energy transition while developing your technical expertise and career in a supportive, growth-focused environment.

Benefits

We also offer our employees the following benefits:

• Employee Assistance Program (EAP) - Professional, confidential advice service for personal or work-related issues through Workplace Options
• Reward and Recognition Program - Earn reward points from managers for going above and beyond, redeemable for gift cards and branded items.
• Corporate discounts - Access specially negotiated rates on car rentals (AVIS, Hertz), hotel chains (Hilton, ACCOR, Marriott, IHG), dining, entertainment, and technology (Lenovo up to 60% off).
• Employee Referral Program - Earn $2,500 for referring successful candidates who complete their probation period.
• Plum Superannuation - Company superannuation fund (Retail Fund of the Year) with enhanced benefits, plus novated lease options through SG Fleet and Fleet Partners.

More about us

ABB's Renewables Division is at the forefront of Australia's energy transition, delivering complete solutions for wind, solar, battery energy storage systems (BESS), and hydrogen applications. Through our Renewable Power business line, we combine portfolio development, technology innovation, and end-to-end service capabilities to accelerate growth in renewable energy markets . In Australia, ABB has established a strong track record supporting major solar farms, grid integration projects, and utility-scale renewable installations from "Sun to Socket". Our technology enables the integration of clean energy into power grids while maintaining stability and reliability, contributing to Australia's sustainable future. With comprehensive offerings spanning electrification, automation, and motion technologies, ABB brings together cross-divisional expertise to deliver value-adding solutions that help our customers overcome complex technical challenges in the rapidly growing renewable energy sector.

When applying for this role please ensure you have:

• Valid work rights for Australia
• Valid NSW or QLD Electrical Licence or an A-Grade Electrician Licence

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.Job details

Pay information not provided

Milton QLD 4064

Full job description

Shape the Future of Mining with Komatsu Mining Technology Solutions: At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation - we're making it happen. Our cutting-edge Modular brand solutions are powering mines worldwide, driving efficiency and sustainability in ways that seemed impossible just years ago.

The Company

Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer, and the service we deliver set us apart in the Mining Technology industry. We’re more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas, and be yourself.

Job Purpose

This position is responsible to provide technical customer support through task assigned processes using updates, testing, QA (quality assurance) and diagnosing the root cause of problems by troubleshooting to ensure product functionality is optimised.

Travel Requirements

< 15%

Job Duties and Responsibilities

Each day will present you with new challenges and opportunities to test and grow your skills. As an Applications Engineer with MTS, you’ll be responsible for but not limited to:

o Provides technical customer support through task assigned processes using updates, testing and QA methods to ensure product functionality.

o Diagnose root cause of problems, troubleshoot and issues/repairs within SLA (Service Level Agreement) timeframes.

o Day time support telephone – resolves system issues effectively and efficiently to ensure functionality as soon as practicable.

o Successfully connect to client site to verify and reproduce the problem to diagnose root cause.

o Opens and completes support tickets as required whenever the issue requires action, code changes or consumes more than thirty (30) minutes of support time.

o Identify and develop customisation need such as reports per customer requirements.

o Documents the functionality clearly and concisely.

o Ad hoc projects as required.

o Provide support to other members of the customer services team.

o Effective, efficient and accurate use of business systems including but not limited to SharePoint, Corporate Traveller and expense reporting.

o Collaborates and communicates across business units within MTS to achieve goals and objectives.

o Complies with corporate Customer Support processes.

o To maintain compliance to all legislative, MTS and customer site policies, rules and requirements.

o Reinforce awareness and demonstrate commitment that safety is our top priority and “zero accidents” is achievable.

Required Skills

o Tertiary qualification in IT or related field.

o Advanced computer skills with knowledge of computing languages such as C, C++, SQL and/or scripting languages.

o Knowledge of mining operations preferred.

Desired Skills

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.

If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/ .

Company Information

• Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!

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