POSITION TITLE: APPLICATION SUPPORT CONSULTANT

Work Location: 81 Bay 27th Floor - hybrid, every Tuesday and 2nd Friday of month

Position: 01

Line of Business: Global operations technology
Potential for this contract to be extended or converted to FTE? yes
Work Schedule (hours per week, start time): mon- fri 9-5 Potential for
OT? On approval by manager
Interview Process: 1 virtual and 1 in person
Reason the role is open? new role
Selling points of the positions: high chances of extension and conversion to FTE
Best vs average candidate: Strong Azure cloud experience, openshift experience will be an asset, middleware support experience, devops experience is required, .

SOFT SKILLS: SELF STARTER AND ADAPTIVE

• You’re an effective team player willing to share expertise, knowledge and information
• You possess excellent communication skills, both written and oral
• You’re detail and process oriented
  Job Types: Full-time, Fixed term contract, Freelance
  Contract length: 06 months
  Pay: $65.00-$67.50 per hour
  Expected hours: 37.5 per week

Schedule:

• Monday to Friday

Experience:

• Microsoft Azure, Cloud environments : 5 years (required)
• Middleware support and batch processing: 3 years (required)

Work Location: Hybrid remote in Toronto, ON
Application deadline: 2025-07-10
Expected start date: 2025-08-0

• You’ll be joining CIBC’s Infrastructure Operations & Networks. You’ll be responsible for providing investigation and second level support on client issues, technical issues, system/web site outages and questions from all internal and external application by maintaining, prioritization and addressing to respective CIBC technology groups and vendors. You’ll be responsible for maintaining the production applications and day-to-day operational activities, manage escalations and modify established procedures / approaches to suit specific situations including 24 x 7 support and coordination of recovery efforts.
• At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.