Applications Trainer - AMS360 at King Risk Partners, LLC

Gainesville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

0.0

Posted On

27 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Advanced Knowledge Of AMS360, Workflow Development, Job Aids Creation, Problem Solving, Insurance Policy Lifecycle Management, Microsoft Office Proficiency, Deadline Management, Strong Communication, Collaboration Tools, Adaptability, Customer Service Orientation

Industry

Insurance

Description

Description We are one of the fastest-growing insurance agencies within the top 100 brokers in the United States. With 50 years of industry experience, King Risk Partners has deep insurance expertise in personal and commercial insurance, offering a full line of competitively priced comprehensive coverage solutions including home, auto, life, aviation, private client, employee benefits and business risk management, habitational and condo associations, surety bonds, and more. As an Applications Trainer, you will play a vital role in our team's success by conducting site visits and remote meetings with agencies to provide training on the features and operation of our AMS360 insurance agency management system. You will also be responsible for maintaining workflows, creating job aids, and promoting best practices. In addition to virtual training for team members, you will deliver both onsite and remote training courses for introductory and intermediate level users. Timely and detailed responses to agency partners' support requests will be a key aspect of your role. You'll also assist in data clean-up before and after conversion, all while managing multiple projects with well-defined plans and deadlines. We value a strong, positive, customer service-oriented approach in all interactions and training activities. As part of your responsibilities, you'll be expected to evaluate results and initiate changes to help us achieve our organizational objectives. If you’re enthusiastic about making a meaningful impact in the insurance industry, and if you’re ready to be part of a team that values dedication, innovation, and client satisfaction, we invite you to explore the exciting opportunities that await you at King Risk Partners, LLC. Together, we can continue to redefine excellence in insurance services and create a legacy of success. Requirements Advanced knowledge of AMS360 insurance agency management system software (required). Ability to develop workflows and job aids. Ability to work with an agency on specific workflow development that may be needed. Working knowledge of PL Rater, Insurelink, and Work Smart preferred. Demonstrated ability to problem-solve and anticipate solutions. Experience in insurance policy lifecycle management. Strong administrative and computing skills, including proficiency in Microsoft Office (Word, Excel, and PowerPoint). Effective prioritization and deadline management skills. Professional, organized, and skilled communicator with the ability to convey ideas, concepts, and strategies to all levels of the organization. Competence in collaboration tools such as WebEx, Zoom, or Teams. Adaptability to changing priorities, demands, and timelines through analytical and problem-solving capabilities. Willingness to travel domestically, up to 20% of the year. All other duties as assigned. Knowledge, Skills and Abilities (KSA): Working knowledge of PL Rater, Insurelink, and Work Smart preferred. Demonstrates ability to problem solve and anticipate solutions. Professional, organized, and strong communicator. Must be able to communicate ideas, concepts, and strategies to all levels of the organization. Required: Minimum of 5 years of AMS360 insurance agency management system experience. Minimum of 2 years of AMS360 training experience. What We Offer: Medical Insurance Dental Insurance Vision Insurance 401(k) with employer match Short-Term Disability (employer paid) Long-Term Disability (employer paid) Life Insurance Employee Assistance Program Generous PTO Policy Tuition Reimbursement Employee Referral Program Growth and advancement opportunities Equal Opportunity Employer King Risk Partners, LLC is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Join us in making a difference in the insurance industry. Apply today and become a part of the King Risk Partners, LLC team!

Responsibilities

As an Applications Trainer, you will conduct site visits and remote meetings to provide training on the AMS360 insurance agency management system. You will also maintain workflows, create job aids, and respond to agency partners' support requests.