Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Appointment Center Manager at Frontier Foundation & Crawl Space Repair

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

48000.0

Posted On

13 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Management, Customer Care, Team Accountability, Scheduling, Customer Experience, Team Engagement, Communication, Computer Skills

Industry

Construction

Description

Description Join Frontier Foundation & Crawl Space Repair as the Appointment Center Manager and play a key role in the future of our team. You’ll lead, manage, and hold accountable a high-quality team of customer care representatives as you work with them to blaze your path toward a best-in-class customer care department. This is more than just a Customer Care Manager role though. It’s a chance to shape the future of a company that is redefining the industry. It’s a chance to provide employees - and the customers they serve - with WOW service. Can you imagine a world where employees go to work every day feeling valued and excited about their jobs, knowing they are making an impact on this world? We can. Join our team, and you can too. What We Provide A supportive culture built on trust, respect, and a sense of fun The right tools and comprehensive training to help you succeed Solid pay and great benefits Real chances to grow your career Your Impact Oversee pending leads, sales and service appointment scheduling of new and existing customers Ensure customers have a remarkable experience Foster a positive work environment by monitoring and promoting team engagement and satisfaction Requirements What You Provide 2+ year of call center or customer service management experience Strong verbal and written communication skills Strong computer skills and the ability to quickly learn new software Ability to work in an office environment and occasionally push or pull up to 10lbs If you're a dynamic leader who is passionate about inspiring, guiding, and driving a team to achieve and surpass business goals, we invite you to apply for our Customer Care Manager position today! Equal Opportunity Employer

Responsibilities

The manager will oversee pending leads, sales, and service appointment scheduling for new and existing customers while ensuring customers have a remarkable experience. This role also involves fostering a positive work environment by monitoring and promoting team engagement and satisfaction.