POSITION OVERVIEW:

We are seeking a highly organized, compassionate, and detail-oriented Resident Appointment Scheduler to coordinate medical and non-medical appointments for residents at our facility. This individual will serve as a key liaison between residents, families, providers, and transportation services.

REQUIREMENTS:

• Prior experience in healthcare, scheduling, or administrative support preferred
• Strong organizational and communication skills
• Ability to manage multiple tasks and prioritize effectively
• Familiarity with HIPAA regulations and confidentiality standards
• Basic computer proficiency Microsoft Excel.

• Schedule essential appointments for residents.
• Coordinate with internal staff, and transportation driver.
• Maintain accurate and up-to-date appointment logs.
• Notify residents and/or families of upcoming appointments
• Ensure all necessary documentation is prepared and submitted prior to appointments
• Follow up on missed or rescheduled appointments