ESSENTIAL SKILLS & EXPERIENCE

• Strong Communication: Exceptional communication skills and telephone manner.
• Target-Focused: Confident working towards KPIs and appointment targets.
• Technical Proficiency: Proficient in Microsoft Office, especially Excel.
• Leadership: Proven experience managing and motivating teams in a similar role.
• Problem-Solving: Ability to handle challenges and implement effective solutions.

DESIRABLE SKILLS & EXPERIENCE

• Experience in outbound sales or appointment coordination within a call centre.
• Telecoms knowledge within mobile, landline, or hosted sales is an advantage.

THE ROLE

Are you a proven leader with the ability to drive team performance and deliver exceptional results? Do you have the skills to manage and inspire a high-performing team in a dynamic and fast-paced environment? If so, we have the perfect role for you!
We are Ireland’s leading solar PV installer, is seeking an Appointment Coordinator Supervisor to oversee a team of 5-8 Appointment Coordinators. This is a key role in ensuring the delivery of high-quality, qualified appointments for our Sales Team through outbound calls to warm, pre-registered leads.
In this challenging and rewarding position, you’ll balance team leadership with hands-on coordination, driving targets and ensuring excellent service delivery.