We are looking for multiple confident and organised Appointment Setters to support our growing business development team. These roles involve screening inbound leads, gathering key information and research from potential clients, making outbound calls to pre-qualified leads, and ensuring our CRM system is kept up to date. You’ll play a vital role in helping us connect with the right clients at the right time.

THE NEED-TO-KNOWS

Location: Bolton (Hybrid)
The role will be hybrid working with three days in the office (Tuesday, Wednesday, Thursday) with working hours 9am till 5pm daily.
Hours: 37.5 (Mon - Fri), 9:00am - 5:00pm
Salary: £24,570- £26,000 depending on experience, with annual salary review and profit share bonus

WHAT WE DO

We write winning bids for companies across a diverse range of sectors – In 2022 we worked in 74 industries from Forestry Conservation to Utilities and everything in between, we’ve got it covered. We’ve been helping businesses to grow since 2009 and have since grown in numbers to have a large, directly employed bid team split across our 3 key divisions – Bid Writing/Management, Bid Resource and Bid Training. This makes us one of the largest bid consultancy organisations (and one of the largest bid teams full stop) in the UK. We’re the full package.

OUR HIRING PROCESS

• You find this job advert
• You read the ad and we have your attention
• You tell us you’re interested (apply, email, call, shout)
• If your CV fits what we’re looking for, we’ll get in touch
• If everything looks good, we’ll invite you to interview and send you a quick writing task
• If we’re all on the same page and we think you’d be a good fit, we’ll make you an offer
• You accept the offer and tell everyone how amazing your life has become
• Our process is highly streamlined so we’d only expect all of the above to take between 1-3 weeks!

WHAT YOU’LL BE DOING

• Screen Inbound Leads: Assess incoming enquiries and qualify them based on suitability for our services.
• Client Information Gathering: Engage with prospective clients to understand their needs, timelines, and objectives.
• Outbound Calling: Contact pre-qualified leads to arrange appointments for our sales or consultancy team, using a professional and consultative approach.
• CRM Management: Maintain accurate and up-to-date records of all interactions, lead statuses, and client details in the CRM system.
• Follow-Up Communication: Send confirmation emails and relevant information following calls and appointment bookings.
• Team Collaboration: Work closely with the sales, marketing, and consultancy teams to ensure smooth handovers and consistent messaging.
• Reporting: Provide regular updates on lead progress, appointment conversion rates, and other relevant metrics.
• General Administrative Support: Assist with additional tasks such as data entry, research, and supporting marketing campaigns as required.
• Undertake any additional duties your line manager deems suitable for you to carry out.

WHAT YOU’VE DONE SO FAR (ESSENTIAL CRITERIA)

You’ll be educated at a GCSE level Maths and English C level or above.
You have the ability to work calmly and efficiently in a fast-paced environment with demonstrable experience of prioritising workloads and working to deadlines