As a Business Administration Apprentice, you’ll play a key role in supporting the smooth running of two PFI (Private Finance Initiative) contracts, covering 8 buildings across a range of critical community services. These include residential respite centres, day centres, health centres, and hospitals.
You’ll be joining a high-performing, largely self-delivered facilities team, working closely with engineers, subcontractors, and site managers to ensure that services are delivered safely and efficiently. These sites are supported by a 24/7 on-call engineer rota, with specific response times that must be met – making organisation and communication absolutely vital.

As an Apprentice at Mitie, you’ll be at the centre of it all – gaining hands-on experience and learning how to keep vital services running smoothly behind the scenes. Your responsibilities may include:

• Learning the key skills to support your team – from managing documents and records to handling emails, reports, and work order systems.
• Developing strong communication and interpersonal skills to work effectively with colleagues, contractors, and clients.
• Helping coordinate reactive and planned maintenance work across sites – supporting operational teams in meeting PFI service requirements.
• Supporting compliance by ensuring administration aligns with Health, Safety, Environmental, and Quality (HSEQ) procedures.

As part of your Apprenticeship, you will be enrolled onto a Level 3 Business Admin qualification which normally runs for 18 months. You will be fully supported by our partnered college to achieve this qualification by having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office.
Our dedicated Apprenticeship Team will support you every step of the way, helping you make the most of your opportunities and to achieve the goals you already have – and those you have yet to discover!