APPRENTICE/TRAINEE CLIENT SUPPORT ADMINISTRATOR

Mercer Marsh Benefits ™ (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. MMB is a global leader in the health and benefits marketplace. Operating in 135 countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.
MMB provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities.
Together, we are redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. For more information about MMB, visit https://www.mercer.com/en-gb/solutions/health-and-benefits/
We are seeking Trainee Client Support Administrators to join our healthcare, protection and pensions teams in Bristol, Birmingham and Chichester commencing Monday 13th October 2025. This successful division of our business is dedicated to supporting clients with all aspects of the management of their employee benefits. This is an excellent opportunity to advance your career with a world-leading professional services firm.

WHAT YOU NEED TO HAVE:

• 5 GCSE’s at Grades 9 – 4 (including English & Maths)
• Right to Work in the UK or Republic of Ireland (no visa sponsorship provided)
• Previous experience within a client/customer facing role, gained within a similar role or working in environments such as (but not limited to) retail or hospitality
• A good understanding of Microsoft applications such as Excel, Word and Outlook
• Excellent written and oral communication skills, with the ability to build rapport with colleagues and clients
• Excellent planning and organisation skills with the ability to work to deadlines and prioritise responsibilities
• Ability to work independently and as part of a team,
• Being able to demonstrate enthusiasm and pride in delivering high quality work and customer service
• Intellectual curiosity; seeking opportunities to develop new skills

Please refer the Job description for details