A BIT ABOUT US:

Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We’ve got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

The role sits within our Document Solutions Service in our Finance and Resources directorate and we are seeking an Apprentice Document Management Officer.
As an Apprentice Document Management Officer, you will provide a document management service in relation to the handling, sorting and distribution of incoming mail as per customer requests in line with service level agreement, quality standards and key performance indicators.
You will process customers online parking permit applications, open and record all incoming mail.
You will provide an excellent customer service to all of our users at all times.
As part of your role you will undertake and complete the Business Administrator Level 3 apprenticeship.
Please download the job description and person specification (at the bottom of this page) to learn more about the role.
Please note that you must meet all essential criteria in the person specification in order to be shortlisted.