Apprentice Housing - Customer Only at Home Group

Welwyn Garden City, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

12.71

Posted On

15 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Organization, Teamwork, Technical Learning, Problem Solving

Industry

Non-profit Organizations

Description

Housing Apprentice – OPEN ONLY to current customer or previous customers Watford - Hybrid working from our office in Welwyn Garden City Hourly Pay: £10.85 to £12.71 dependent on age 37.5 hours per week 15-month fixed-term apprenticeship with progression opportunities available for successful candidate We can’t offer a CoS for this role Home, a place where you belong At Home Group, we believe everyone deserves a safe place to call home – and a great place to build their career. Our apprenticeships are a big part of how we do that. This Housing Apprentice role is a brilliant opportunity to earn while you learn, gain a recognised qualification, and build real skills in housing and customer services. You don’t need previous experience in housing or the workplace – we’re looking for potential, curiosity and a willingness to learn. We’ll support you every step of the way. Why choose a Home Group apprenticeship? Get paid while gaining a fully funded, industry-recognised qualification Dedicated mentor and on-the-job support from day one Protected study time built into your working week Access to the same benefits, awards and recognition as permanent colleagues A welcoming, inclusive culture where you can be yourself Real opportunities to progress into a permanent role and continue your career with us. Our customer only apprenticeships are open to all ages and backgrounds, whether you’re starting out, changing direction, or returning to work. About the role As a Housing Apprentice, you’ll be a valued member of the team, learning by doing and supporting colleagues with meaningful, hands-on work. No two days are the same, and you’ll be trusted with real responsibilities while being fully supported as you develop. If you are not a customer/or previous customer to Home Group you are not eligible to apply for this role You’ll learn how to: Support and deliver a high level of customer service Customer/colleague interactions Systems, processes or technical learning Contributions to services or communities What qualification will you gain? Housing or Customer Services related qualification Level 2 apprenticeship Delivered by an approved apprenticeship training provider You’ll combine on-the-job learning with structured study, building skills and confidence that will support your long-term career. What happens next? We’re proud of our track record in supporting apprentices to progress. Many of our apprentices move into permanent roles or continue their development through high-level apprenticeships or professional qualifications. This is more than a job; it’s a pathway into a career. Who we’re looking for We’re looking for people who: Are keen to learn and develop new skills Share our values and want to make a difference Are organised, curious and willing to ask questions Enjoy working with people and being part of a team You don’t need previous experience in housing; we’ll support you every step of the way! Stronger together Home Group is proud to be an inclusive employer. We welcome applications from people of all backgrounds and identities and are committed to creating a workplace where everyone feels they belong Home Group a great place to work! Find out more Click APPLY NOW to see our Housing Apprentice Level 2 Job Description, find out about us, for help to apply and for all our benefits. Roles can close early, so don’t wait, get your application in. If you need any adjustment during the recruitment process, please let us know, we’re happy to help.

Responsibilities

The apprentice will support the delivery of high-level customer service and handle customer and colleague interactions. They will also learn internal systems and processes while contributing to services and communities.