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We seek an experienced and proactive administrator to manage our school’s administrative operations and quality assurance processes. As an administrator, you will play a crucial role in maintaining efficient administrative systems and procedures while upholding the highest quality standards in our school.

SUMMARY

We seek an experienced and proactive administrator to manage our school’s administrative operations and quality assurance processes. As an administrator, you will play a crucial role in maintaining efficient administrative systems and procedures while upholding the highest quality standards in our school.

REQUIREMENTSESSENTIAL QUALIFICATIONS

• GCSE Maths and English (Grade 9-4 or A* to C or predicted) essential
  Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

SKILLS

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Presentation skills
• Administrative skills
• IT Experience
• Microsoft Office Skills
  Where you’ll work: 85 COMMERCIAL STREET, LONDON, E1 6BG
  Wages: Annual wage: £14,999.92 a year
  The pay may be negotiated and may rise after a probation period has been successfully completed.
  Training course: Business administrator
  Hours: Monday to Friday 09:00am to 17:00pm, 37.5 hours a week
  Start date: Monday 1 September 2025
  Duration: 18 Months
  Positions available: 1

General duties on a day-to-day basis:

• Answering Phone Calls and Handling Queries: You will be the first point of contact for incoming phone calls, greeting callers professionally, understanding their needs, and directing them to the appropriate person or department. You will also handle general queries, providing course information and assistance as required.
• Purchase Order and Invoice Management: Your responsibilities will include raising, recording, and processing purchase orders and invoices related to our school. This involves ensuring accurate documentation, tracking orders, and maintaining organised records.
• General Administrative Duties: You will contribute to maintaining an efficient office environment by performing general administrative tasks such as scanning documents, filing paperwork, sending letters to parents, doing post office runs, and handling confidential materials.
• Data Entry and Spreadsheet Work: Accurate data entry and management are essential. You will work with spreadsheets to record and update information, including learner exam results and other relevant data.

Specific Duties:

• Learner Registration and Assessment: You will assist in the registration process for learners, collecting necessary information, ensuring accuracy, and entering details into our registration system.
• Learner File Management: Maintaining up-to-date and organised learner files is crucial. You will ensure learner files are complete, accurate, and properly stored on shared drives or systems, including essential documents and certifications.
• Exam Result Tracking: Accurate recording and updating of learner exam results are vital for monitoring progress and meeting reporting requirements. You will maintain designated trackers or systems for this purpose
• Communication and Coordination: Effective communication is key. You will liaise with students and tutors, conveying important information such as class schedules and student absences. Clear and professional communication skills, both written and verbal, are essential for coordination and smooth operations.
• Support to Head of IT and Compliance: You will provide administrative support, including reporting, organising paperwork and data, scheduling meetings, and assisting with diary management. Additionally, you may be involved in preparing reports, taking meeting notes, and supporting HR-related duties.
• HR and Staff Management Support: Assisting with HR-related tasks, such as managing HR files, maintaining statutory documentation, recording staff absence, and supporting new staff onboarding, will be part of your role.