More about the company you will be working for
Please be advised this apprenticeship is not working for Places for People, we are supporting with the recruitment for EMH. EMH homes is part of EMH, one of the largest and most successful providers of affordable housing and housing-related support services in the East Midlands. We have been providing good quality affordable homes to individuals and families in the East Midlands since 1946.
More about your role
As part of this apprenticeship, you will work towards achieving a Level 2 City & Guilds qualification in Property Maintenance Operative equipping you with the essential skills, knowledge, and behaviours to succeed in your role.
During your apprenticeship, you will have the opportunity to spend up to 4 working days a month at our PfP Thrive training academy based at 1 Centro Place, Derby DE24 8RF. This state-of-the-art facility, supported by highly qualified instructors, will provide you with hands-on training and guidance to help you excel in your position.
The apprenticeship programme will last for 2 years, during which you will develop practical skills, theoretical knowledge, and the confidence to take on various property maintenance tasks. To complete the apprenticeship successfully, you will need to pass all required qualifications and assessments.
You are expected to work efficiently and keep your manager informed if any issues arise. Maintain a clean appearance and take care of any assigned IMS vehicles or equipment, making sure they are secure. Use technology to complete your work effectively and meet regularly with your mentor or manager for instructions. Participate in team meetings, contribute to continuous improvement, and handle calls professionally. When entering properties, keep tenants informed and leave their space tidy. Attend your college course at PfP Thrive in Derby and complete all required training, even if it’s outside normal hours. Always follow health and safety rules, customer care standards, and company policies. You’ll also support wider community and equality initiatives and take on reasonable additional duties as needed.

Essential Criteria

• Interest in Property Maintenance with exposure in either a relevant college course or or DIY at home
• Passionate about customer service
• Ability to work in a team
• You will need to be in a reasonable commutable distance Ikeston.

More about you
You will be dedicated to completing the Apprentice Joinery course and attending the block release at PfP Thrive based at 1 Centro Place, Derby DE24 8RF. You will need to consider how to get to and from this location.
You should be able to follow instructions, have basic IT and keyboard skills, and understand the importance of providing excellent customer service. Good time management, motivation, and responsibility are essential. You need to be quick to learn new skills and maintain a smart, presentable appearance. Ideally, you’ll have GCSEs or equivalent qualifications at grade C or above in maths and English.

Benefits

• A generous annual leave entitlement, increasing from 34 days to 39 days, over 5 years (including bank holidays and closure days).
• Company sick pay entitlements for absences, increasing to 6 months full pay and 6 months half pay, over 5 years. (The first week of any absence is paid at statutory rates for the first two years of employment)
• BHSF health cash plan – allowing you to claim money back towards health-related costs such as dentistry and eye tests.
• BHSF employee assistance line – confidential 24-hour helpline offering emotional support, financial and legal advice, and referrals to counselling.
• Paid time off to undertake charity work: Up to 2 days per year.
• Free uniform and PPE.

How your data stored and shared
As part of the apprenticeship recruitment process, we may share your personal information (such as your name, contact details, CV, and application information) with EMH who will conduct interviews and may offer you employment.
This data sharing is necessary to progress your application and is carried out in line with UK GDPR and our privacy policy. Your information will only be shared with the relevant employer for the purpose of apprenticeship recruitment and will not be used for any other reason.
By submitting your application (or selecting “Yes” below), you acknowledge and agree to the sharing of your information with the prospective employer.
You can contact us at recruitment@placesforpeople.co.uk if you have any questions about how your data is used

Please refer the Job description for details