Are you looking to start your career in a busy and supportive healthcare environment? We have an exciting opportunity for a motivated and friendly individual to join our team as an Apprentice Receptionist while completing a Level 2 NVQ in Customer Service.
This is a 12-month apprenticeship position, ideal for someone who is organised, enjoys working with people, and is keen to develop skills in administration, customer service, and primary care.

• As part of our front-of-house team, you will support the day-to-day running of our reception area, including:
• Providing a warm and professional telephone and face-to-face service to patients
• Booking and managing appointments using our clinical system
• Handling prescription requests within agreed practice policies
• Supporting daily tasks such as preparing admin paperwork and clinical rooms
• Greeting all visitors and ensuring sign-in/out procedures are followed
• Advising patients of service charges, processing payments, and issuing receipts
• Keeping the reception and waiting areas clean and organised
• Assisting with patient queries and supporting colleagues across the practice
• Accepting and managing specimens following health and safety protocols
• Helping maintain accurate patient records and filing documentation
• You will also provide general assistance to GPs and contribute to the efficient and welcoming operation of the practice.