Job Title: Level 4 Apprentice - Digital (Software Tester)
Salary: £24,796
Hours: 37 hours per week
Contract: 2-year Fixed Term
Location: Merrion House, 110 Merrion Centre, Leeds, LS2 8BB
We are seeking a dynamic, innovative, and highly motivated candidate to join our Level 4 Digital Apprenticeship Programme at Leeds City Council. This role will assist with the implementation, maintenance, and improvement of digital systems and services.
As a Level 4 Apprentice- Digital (Software Tester) you will gain practical experience and training in various aspects of IT support and development, contributing to the efficient operation of the organisation’s digital infrastructure.
This opportunity is part of our

SKILLED WORKER VISA

route before applying. To be eligible for sponsorship you’ll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.
Leeds City Council - Job Profile
Special conditions this post is subject to a higher-level check with the Disclosure & Barring Service. Please note that a criminal record will not necessarily be a bar to obtaining employment; this will depend on the circumstances and background to any offence.
Job Purpose - responsible for supporting the implementation, development and maintenance of digital systems and services within Leeds City Council. The role provides an opportunity to develop skills in a digital service and contribute to enhancing the council’s online presence, ensuring that digital tools and platforms are secure and user-friendly. All apprentices are enrolled in a Level 4 Digital Apprenticeship.

Programme Structure - the programme is designed to provide comprehensive training and practical experience over the duration of the apprenticeship. Candidates will work with specific teams and projects, gaining exposure to different aspects of digital transformation within their chosen area. Key components of the programme include:

• Candidates will work in the key teams related to their selected apprenticeship such as data analysis, cyber security, software development/testing and DevOps.
• Each candidate will be paired with a senior mentor who will provide guidance, support, and career development advice.
• Comprehensive training sessions, workshops, and seminars will be provided to enhance technical skills and industry knowledge.
• Apprentices may have the opportunity to contribute to key digital projects that will have a significant impact on local government operations and public services.

QUALIFICATIONS

• Minimum of 5 GCSEs at grades 9-4 (A*-C) - English and Maths desirable.

ESSENTIAL REQUIREMENTS

Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements.

• Able to communicate appropriately and effectively with a wide range of people including internal and external partners using a variety of formats.
• Able to work effectively as part of a team and to demonstrate organisational and time management skills prioritising own and team’s work to meet conflicting deadlines.
• Able to use initiative to develop solutions to day-to-day issues and problems.
• Able to develop constructive working relationships and work in partnership with others.
• Able to provide customer focussed services.
• Able to accurately enter and retrieve data and information from digital and manual systems with attention to detail when creating documentation.
• Able and willing to learn and adapt to new technologies and processes.
• Aware of information security and a basic understanding of cyber threats.
• Knowledge, basic awareness of IT systems, networks, and software applications.
• Familiarity with basic coding or scripting languages (e.g., Java, C#, Python).
• Basic understanding of software testing processes.

ABOUT THE ROLE

As a Level 4 Apprentice - Digital (Software Tester) you will receive firsthand digital experience in a real-world setting within the local government sector.
You’ll join our Testing Team within the council’s

RESPONSIBILITIES

• Assist in the development and maintenance of digital platforms and systems.
• Provide technical support to colleagues and users of digital services.
• Help maintain network security, ensuring data protection and compliance with LCC policies.
• Participate in digital projects, contributing to planning, testing, and implementation phases.
• Maintain accurate records of IT assets, user requests, and incidents.
• Compliance with data protection and privacy regulations.
• Collaborate with other teams and services to support digital initiatives.
• Support the development and delivery of reporting dashboards for LCC service areas and staff.
• Keep up to date with the latest digital trends and technologies to improve digital services.
• Develop the knowledge required to effectively meet set targets and objectives.
  The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

As a Level 4 apprentice, you will have a minimum of 5 GCSEs at grades 9-4 (A*-C). You will bring to this role:

• Excellent problem-solving skills.
• An ability to work independently and as part of a team.
• Effective people and communication skills.
• Knowledge of IT and data systems with a willingness to learn and adapt to new technologies and processes.
• A positive attitude and commitment to providing excellent customer service