Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people’s and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

MAIN DUTIES OF THE JOB

Specific tasks include:

• Support Apprenticeship functions, such as delivering Information, Guidance and information to staff and managers
• Monitoring progress and compliance utilising a range of systems to record, report and support staff on programme
• Liaise with identified operational leads to obtain updates.
• Support development of system to collate and store evidence of progress made against. agreed actions and keep up to date.
• Keep up to date relevant dashboards as required

DETAILED JOB DESCRIPTION AND MAIN RESPONSIBILITIES

Plan, manage and be responsible for the day to day operation of the Trust’s apprenticeship activities across all Localities within the Trust.

• Delivering Information, Advice and Guidance to staff and managers
• Pastoral support to apprentices on programme
• Liaising with managers
• Working and negotiating with external partners/training providers

Supervising administrative team members as required
Maintain good level of knowledge of various IT and communication systems relevant for role. E.g. Zoom, Microsoft teams, oracle, ESR. Utilising this knowledge for themselves but also to train others as required.
To support staff as required dealing with difficult situations/circumstances and to be designated to provide emotional support to front line staff during training.
Communicate complex scheduling information to internal and external stakeholders.
Please see the job description for a full details.

Benefits included with this role are:-

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• NHS discounts and many more