Apprenticeship/Traineeship Support Officer at Victoria University Minimal

Sunshine, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

90899.0

Posted On

16 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Stakeholder Management, Customer Service, Compliance Management, Relationship Building, Enrolment Management, Regulatory Compliance, Contract Administration

Industry

Higher Education

Description

About VU: At VU, we aim to be one of the leading impact universities in the world. VU is an impact‑driven university committed to equity, excellence and opportunity. Based in Melbourne’s west and connected globally, we put students first through the VU Block Model®, dual‑sector pathways and strong industry partnerships. We are a values‑led, inclusive workplace where diverse talent is supported to make a real difference. About the Team: The Apprenticeship/Traineeship Support Unit (ASU) at Victoria University is a dedicated team that supports apprentices, trainees, employers, teaching departments, and external stakeholders throughout the apprenticeship lifecycle. ASU plays a vital role in ensuring compliance with Victorian Government and training contract requirements, managing enrolments, progress reports, contract variations, qualification transitions, and completions. The unit acts as a central point of coordination, providing administrative, compliance, and stakeholder support to help apprentices/trainees successfully progress through and complete their training while ensuring employers and VU meet all regulatory obligations. About the Role: The overall purpose of the Apprenticeship / Traineeship Support Officer is to provide administrative support to the day-to-day operations of the Apprenticeship / Traineeship Support Unit. The incumbent will perform a range of administrative tasks to ensure an effective and efficient service is provided to apprentices, trainees, teaching departments, employers and other relevant external stakeholders Position Key Duties * Provide administrative support across the Apprenticeship / Traineeship student lifecycle. * Develop and foster strong relationships with employers. * Contribute to the work effort of the Apprenticeship / Traineeship Support Unit to ensure key performance indicators are met. * Work in a customer-focused team, supporting employers, apprentices, and trainees throughout their journey with Victoria University TAFE Position Details * Classification: HEP5 * Salary: $79,135 - $90,899 per annum * Employment Type: Continuing * Hours per Week: Full time (36.75 hours per week) * Location: Sunshine For a detailed overview of the role’s duties and responsibilities, please refer to the Apprenticeship/Traineeship Support Officer Position Description [https://webresources.vu.edu.au/hr/employment/pdf/2026/514_18208.pdf] About You: * Seeking a person with apprenticeship and traineeship knowledge and experience * Someone with knowledge in the administration of apprenticeships and traineeships within an educational environment with a customer service background. * Key behaviours or attributes valued in the team * What would attract someone to apply Please note: The University is a Child Safe organisation. You will be required to hold a current Employee - Working with Children Check (WWCC) or be willing to obtain one prior to commencing employment.  Who to Contact? For further information relating to the position, please contact: Name: Phoebe Ma Position Title: Apprenticeship Coordinator Email: Phoebe.Ma@vu.edu.au How to Apply To submit your application please click on the Apply button. Applications must be submitted as a single document comprising: * A cover letter * Your curriculum vitae/resume * Your responses addressing all selection criteria located in the position description * Evidence of applicable qualifications, licences and registration Applications will close 30 July at 5pm. This advert may close earlier should a suitable candidate be identified. Early applications are strongly encouraged. Visa sponsorship is not available for this position. This role requires for applicants to have full and permanent working rights in Australia. Why Join VU: VU provides competitive salaries, excellent superannuation, and a variety of benefits. University fosters an environment where staff can excel, achieve their goals, and develop their careers. With a focus on diversity, inclusion, and family-friendly policies, VU supports both professional and personal well-being. For more information, please visit our Careers at VU Webpage [https://www.vu.edu.au/about-vu/strategy-leadership-governance/jobs-at-vu] Our Commitment: Victoria University is committed to fostering an inclusive, respectful, and socially responsible community. We honour our deep diversity by respecting First Nations perspectives and embedding sustainable approaches to Protecting Country, while championing progressive inclusivity for all—embracing Aboriginal and Torres Strait Islander peoples, people with disability, culturally and racially marginalised communities, LGBTQIA+ individuals, and people of all ages and socio‑economic backgrounds. As a WGEA Employer of Choice for Gender Equality [https://www.vu.edu.au/about-vu/our-uni/equality-inclusion-belonging/gender-equity/wgea-statement], we strive to create a place where everyone feels they belong, and we ensure a positive, barrier‑free recruitment experience by providing adjustments and accessible formats upon request at  inclusivecareers@vu.edu.au [inclusivecareers@vu.edu.au] or (03) 9919 5999.

Responsibilities

Provide administrative support for the day-to-day operations of the Apprenticeship/Traineeship Support Unit across the student lifecycle. Coordinate with employers, teaching departments, and external stakeholders to ensure compliance with government and training contract requirements.