CLEARANCE: MUST BE ABLE TO GET BASELINE CLEARANCE

Location:If based in the ACT, the successful candidate will be required to attend the Canberra office 3 days per week. If based outside ACT, the successful candidate may be required to attend state office or regional hubs and may be required to travel to the Canberra office one week per month or as required. Individual arrangements can be negotiated with Managers where required.

OVERVIEW

We are seeking a Cyber Engagement & Uplift Officer to support its cybersecurity function by leading user engagement, training, communications, and knowledge management activities. The role plays a key part in helping the Department meet its obligations under the Protective Security Policy Framework (PSPF), the Australian Government Information Security Manual (ISM), and the Essential Eight.
This position aligns with the Australian Public Service Cyber Security Classification Framework (SCF), focusing on stakeholder engagement, secure operations management, and driving behavioural change.

SKILLS & EXPERIENCE

• Ability to work independently within a defined accountability framework.
• Strong problem-solving and communication skills.
• Solid understanding of cybersecurity principles and user engagement strategies.
• Experience in developing instructional content and facilitating training.
• Familiarity with PSPF, ISM, and Essential Eight compliance requirements.
• Undergraduate degree in a relevant field (e.g., Cybersecurity, Communications, IT, Business) or equivalent qualification.

REQUIREMENTS

You must provide a response to each criterion. Each response is limited to 3000 characters.

• Deliver cyber-related initiatives, projects, and continuous improvement activities.
• Develop and maintain training materials, onboarding resources, and internal communications.
• Create and update SOPs, guidance notes, and knowledge articles for both cyber teams and end users.
• Coordinate cyber awareness programs, staff briefings, and targeted training sessions.
• Engage with business units to identify communication needs and support tool/process adoption.
• Translate technical content into clear, accessible, and actionable materials.
• Support stakeholder engagement and cross-team coordination to uplift cyber literacy.
• Maintain documentation, delivery trackers, and internal records to ensure consistency and auditability.