OVERVIEW OF THE TEAM

The Reconsiderations and Appeals team is responsible for the statutory reconsiderations of Comcare claims decisions and management of Comcare’s response to Administrative Review Tribunal (ART) applications and court appeals. The team works closely with the Senior Director, Claims, the Claims Operations teams and Comcare’s Legal Group to achieve positive outcomes for employees and employers.

DESIRABLE QUALIFICATIONS AND EXPERIENCE

• Tertiary qualifications in law
• Experience in an insurance or injury compensation environment

The Senior Instructing Officer (SIO) works as part of the team with responsibility for litigation related to workers’ compensation claims. As an instructing officer, this role advocates Comcare’s position in litigation and works to improve claims management through lessons learned. The Senior Instructing Officer reports to the Assistant Director Appeals and will assist with the supervision of other team members.